Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.
We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
We are proud to be named the #5 World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com
Why finance at Stryker?
Are you looking for a profitable and growing company with a great culture and reputation?Stryker is the only company with 40 consecutive years of sales growth and was recently named the #5 Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more!
Position summary :
The Collections Analyst will be responsible for performing activities related to customer interactions and follow-up to ensure payment of receivables (cash collections), write-offs of bad debts, hold-order processing, refund processing and adjustments to A / R, in Stryker’s newly created Costa Rica Shared Service Center.
This is a Shared Services role related to standing up the Finance One optimization program.
Essential duties & responsibilities : (detailed description)
Contact customers assigned with accounts receivable to resolve disputes and collect past dues
Issue daily reports on the status of delinquent accounts and tracks collection efforts
Review new orders for approval, hold or qualification in a timely manner while considering status of existing accounts receivable
Communicate with, and promote strong collaborative relationships with internal customers including those in Customer Service, Sales and any other departments / contacts as necessary
Perform reconciliation of accounts to resolve problems / issues
Identify, recognize and address concerns / red flags before they become problems and propose solutions to Management
Escalate large collection or reconciliation issues appropriately
Work with other Invoice to Cash teams to help resolve differences and improve processes
Contribute to accurate customer master data elements
Maintains documentation to support A / R transactions and facilitate the efficient review and audit of books and records
Comply with all internal control procedures to ensure accurate financial records.
Performs other related work as assigned by management
Education & special trainings :
Technical or Associates Degree (2-year degree) preferably in Accounting, Finance or related field
MS Office Suite
Fluent spoken and written English. Any other language is a plus
Oracle, SAP and GetPaid systems knowledge are a big plus
Qualifications & experience :
2-3 years of relevant working experience in a finance function in matrixed international company (preferably American or Multinational company) with complex reporting practices and with exposure to various reporting systems
Physical & mental requirements :
Ability to work well with cross-functional teams and multi-task
Good communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively
Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
Computer or technical knowledge
Effective problem-solving skills