We’re seekinga Automation and Monitoring Analyst, grade 9 based in our Costa Ricaoffice.
Sound interesting? Here are some specifics :
Ability to monitor and manage analytics dashboards and alerts Monitorthe digital properties on a continuous basis to assess the health of theWebsite & apps, including keeping track of metrics and KPIs that helpdetect any customer experience issues and other issues that may impact thebusiness and its revenues
What You Will Need To Succeed
High degreeof pro-activeness in analyzing customer behavior using available data toinfluence changes on the website
Spoken andwritten fluency in English
Work experience in java development, web development (+2years)
Knowledge in php (nice to have)
Knowledge in php
Work experience in Technical Support
What Will Make You Stand Out
Soundknowledge of technology and ability to learn and use new analytics tools
Ability tobe entrusted with customer issues
Ability toself-motivate, manage concurrent projects and work with remote team / s
Excellentattitude and ability to contribute to a team
Excellentlistening, written and verbal communication skills
Takedynamic approach to issues, work diligently to find a solution
What’s in it for you?
Competitive global pay andbenefits.
Unparalleled experience aspart of one of the most advanced compliance teams in the world, withopportunities to build valuable skills and grow your career.
Diverse, global team withcolleagues in over 50 countries.
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