Collections Analyst - Temporal
MSD
City Place, San Jose, Costa Rica
hace 4 días

Job Description

The Order to Cash Analyst (Collections) will be responsible of the execution of the collection’s strategy provided by management and solving AR inquires for the US Market.

Main Responsibilities

Primary responsibilities for this position include, but are not limited to, the following :

  • To execute the collections strategy
  • Analyze statement of accounts for customers as required
  • Assist in communications with internal business customers
  • Properly and effectively escalate issues that cannot be resolved real time
  • Ensure compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity
  • Effectively manage and prioritize workload efficiently and accurately while maintaining a positive customer service culture
  • Required : Business Level fluency (oral and written) in Spanish and English

    Preferred :

  • Collections experience
  • Advanced college degree
  • Experience working in an organization providing services
  • THIS IS A TEMPORARY POSITION

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