At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments : applying for jobs or a mortgage, financing an education or buying a car.
Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees.
Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
The Perks of being an Equifax Employee?
We offer excellent compensation packages with market competitive pay, comprehensive healthcare packages, on site doctor, paramedics service 24 / 7, life insurance, gym facilities, schedule flexibility, collaborative work spaces, work from home opportunities, free transportation and parking, subsidized cafeteria, solidary association and organizational growth potential
What You’ll Do
Developing application or business specific approaches and plans for testing, training, communicating, and deployment. Coordinating and performing in-depth tests, including creating and executing test plans.
Understanding, interpreting and documenting process requirements and changes. Contributing to the various project development stages from design to release.
Meeting with decision-makers, system owners, and end users to define business and process requirements and system goals.
Translating business requirements into efficient and effective solutions. Creating necessary documentation systems models, specifications, process maps, diagrams, and charts.
Interfacing on an as-needed basis with internal / external clients and vendors as a subject matter expert relating to CRM applications.
Handling production system tickets. Being responsible for troubleshooting, researching system issues, problem resolution, and managing and executing needed changes in configuration.
Degree in Engineering, Business or Management Information System (MIS) from a four-year college or university.
Minimum 2 years of experience with software design, development and architecture with an Enterprise-level CRM application such as SAP CRM, Salesforce.
com, Microsoft Dynamics or equivalent.
and relational databases (such as SQL Server, Oracle, etc.).
English Proficiency (BELT B2 or higher)
Extra Points for any of the Following
Experience analyzing business requirements and translating them into technical requirements.
Experience and understanding of implementation methodologies (such as Agile, Waterfall).
Understanding of core business processes. Functional knowledge of CRM-related processes including, but not limited to, Account Management, Contact Management, Activity Management, Lead / Opportunity Management, Service Ticket Management is a plus.
Salesforce Certified or any CRM certification
Success Attributes of an Equifax employee; does this describe you?
Think and act differently
Team Player, Adaptable, Proactive.