About this opportunity
This position is mainly responsible for leading the introduction of the Align Operating system (AOS) and its components into our business unit in Costa Rica, this position will influence the future for how we serve our customers from Costa Rica Customer Advocacy.
This position will provide expertise and technical assistance, consultation, coaching and training to local leadership and front-line staff in regard to the application of Lean as a business strategy to solve organizational problems.
This includes the implementation of lean concepts such as 5S, Visual Management, leader standard work, A3 thinking and daily stand-ups.
This position is responsible of KaiNexus management as our core system for improvement ideas & projects. This role will report to Americas CI Regional Manager.
In this role, you will
Leads CI Program for Customer Success BU
Leads and manages high level, cross functional teams through improvement events using a knowledge transfer model.
Ensures implementation runs smoothly and that gains are sustained through Lean management system coaching.
Coaches management through the identification of value streams and creates and delivers the vision for pull-based workflows through those value streams.
Serves as general subject matter expert for projects & project teams. Supports, guides, and coaches the process owners in TPS elements
Teaches Lean concepts for every cycle of the Leadership development including the CI practitioner certification program.
Ensures existing processes maintain a high level of performance while continuously reviewing and refine those processes to make additional improvements.
Ensures the effective fulfillment of objectives and deadlines assigned.
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.
In this role, you’ll need
Industrial Engineer Bachelor Degree or related
May have a Masters Degree with 6 years of experience
6-10 years of directly related experience.
Knowledge of treatment operations and how it relates to productivity and overall customer value proposition desired.
Knowledge of principles of business and management strategic planning, leadership development, and education techniques desired.
Ability to apply intermediate statistical concepts, such as charts, trends Pareto chart, etc, desired.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project and Outlook
Lean, JIT, Six Sigma and Flow Manufacturing techniques.
Be Proficiency in English (Bilingual English- Spanish, C1)
Typically Requires :
Green Belt certified
Black Belt certified