This position is responsible for collections on a portfolio of assigned accounts including : Clear communications with customers, understanding of shipping documents and account reconciliation, and adherence to policies and procedures, etc.
Timely collections to reduce / minimize the Company’s past-due A / R balances and bad debt expense losses for the portfolio of accounts assigned.
Reconciliation of receivables on customer accounts.
Adherence to HbI policies and procedures.
Communicate the existence of business practices noted which are deemed ill-advised, risky, or unprofitable.
Work with customers and internal teams.
Review past-due issues and determine when escalation or third-party collection placement is necessary make recommendations to manager.
Associates degree preferred, in lieu of degree will consider a combination of education and 2 years of relevant work experience.
SAP Experience highly preferred.
Knowledge and prior experience in credit & collections.
Strong MS Office Suite skills including Excel PivotTables and Formulas.
Proficient in Spanish and English.
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