Client Tech Support Rep, Professional
Fiserv
Barreal de Heredia, Costa Rica
hace 4 días

Job Title

Client Tech Support Rep, Professional

Job Purpose

Position Purpose : The Client Tech Support Professional is an entry level position on Fiserv’s Card Services team. The role requires the candidate to process a specified volume of small projects while leveraging their abilities to collaborate, coordinate and implement client services in a timely manner.

A successful candidate is able to work independently, and as a member of a team, enjoying a fast-paced, problem solving environment.

The ideal candidate is analytical and capable of meeting the expectations of Fiserv’s financial institutions and management team.,

Business Description Digital Channels provides industry-leading products and services for the online and mobile channels to help financial institutions drive deeper relationships and more effectively compete in the digital transformation.

Digital Channels develops innovative online banking and mobile banking solutions for financial institutions of all sizes with a mission to deliver easy and compelling digital financial management and money movement always at your fingertips.

Leveraging in-depth research, user experience design, and industry best practices, Digital Channels’ online banking and mobile banking solutions are ranked as the top solutions in the market and adopted by some of the largest and most innovative financial institutions in the market.

Required Qualifications :

Education :

  • Advance studies in Business Administration, Computer Science, Information Technology or Associate’s degree with relevant work experience.
  • Job Related Experience

  • 1-2 years of experience in implementations, business systems analysis, project management or coordination.
  • 1-2 years of experience working in a customer service oriented or time-sensitive environment driven by project timelines.
  • Experience managing multiple projects, implementations and client escalations simultaneously.
  • Experience working with the MS Office Suite of products : Word, Excel, PowerPoint, OneNote, Visio.
  • Advanced English Level B2
  • Additional Skills / Knowledge :

  • Knowledge of Apple and Google app store submissions and maintenance activities.
  • General understanding of Project Management principles.
  • Apply today, we will be happy to walk you thru the process to Fuel your Forward with us!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Thank you for considering employment with Fiserv. Please :

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
  • Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

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