Manager, CRM Data Science and Analytics
San Jose
hace 4 días

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce?

Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay a company you can be proud to be with.

Customer Marketing Analytics team works on challenging problems to increase the relevancy and efficiency of communications sent to eBay users across channels.

The problems require sophisticated statistical analysis, structured problem solving and useful insights, which have a direct impact on emails and notifications being sent out to our users.

This role is uniquely placed to influence decision making at the highest levels of the marketing organization, through descriptive and prescriptive data driven insights.

You will work very closely with product managers, machine learning team and product engineers to launch intuitive and innovative marketing communications using the user behavior data, tailor the content and frequency, along with finding novel strategic opportunities that are accretive to existing roadmaps.

The responsibilities also encompass the ownership of experimentation analytics of new marketing products from the adequacy of test design to the relevance of test measurements and final recommendations to launch / improve the product further enabling a strong decision process.

You will have access to eBay’s vast data resources, which is one of the largest community-based marketplaces in the world.

Very few technology organizations can rival the rich set of transactional and behavioral data that eBay has assembled since its inception.

Researchers have used eBay data to not only impact business operations, but also to publish in the top peer-reviewed journals in social science.

To be successful in this role, you will need to

  • Demonstrate strong analytical and statistical skills towards taking complex and unstructured business problems, and providing structured, hypothesis-driven and data-supported practical solutions
  • Have strong empirical and analytical background, with demonstrated ability to combine quantitative and qualitative findings in order to frame the right questions and measurable insights
  • Be a lateral problem solver, who constructively challenges the obvious answer in order to examine the underlying mechanism or phenomenon
  • Be comfortable in developing analytics vision and roadmap for the team, and foster innovation through continuous evolution of analytical frameworks and data solutions
  • Champion and evolve the experimentation approach for all the new marketing product launches
  • Communicate efficiently to up-level analytical answers into concrete outcomes that are easily consumable by an executive audience
  • Collaborate with business partners to answer key business questions challenge their thinking and become a trusted business partner.
  • Help the business prioritize analytical deliverables and manage their expectations

  • Thrive in a large-organization, matrix environment with global responsibilities and multiple partners (Bern, San Jose, London, Shanghai, Seattle)
  • Qualifications

  • Degree in a quantitative subject area such as Econometrics, Mathematics, Statistics, Physics, Engineering
  • 5 years of proven experience in data science or analytics
  • Strong technical skills in SQL and R / Python
  • Experience with both descriptive and inferential statistics ability to build basic prototype models
  • Hypothesis testing and experience with experimentation (A / B testing)
  • Experience in eCommerce or Marketing analytics a plus
  • Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs.

    Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

    For more information see : and

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