IT Asset Management Consultant
San José, CR
hace 2 días

Why SoftwareONE? Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud.

Our 5,000 technology experts located across 80+ countries work on over a 1,000 Technology Projects globally. We provide customers with the right advice on their Technology Roadmap towards the cloud or optimizing the Business-outcome of a cloud-based landscape.

With our PyraCloud platform, applying machine learning, delivering the visibility, insight, automation and control customers demand to maximize their software investments.

In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption and minimize compliance risk.

With our dynamic leadership and driven business strategy SoftwareONE is one of the fastest growing technology solution providers in the world with elite partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more.

The role Running large SLM managed services engagements and once-off SLM projects of complex nature. Supporting and coordinating Associates activities, while supporting Snr Consultant in the execution of consultancy design and implementation activities.

A Consultant has a focus of either Delivery Management of SAM or Procurement. Should be willing to learn to all round skills for both SAM Delivery and Procurement assignments.

This role can be based in any of our LATAM locations. Lead the successful on boarding of new midlarge size SLM customer engagements Ensure successful delivery of larger engagements with medium complexity based on best practices Serves as a motivating role model and maintains the ability to coach less experienced team members in larger and more complex services Coordinating and executing service project plans Support the transfer of existing, established SLM customer engagements between consultants as required Pre-sales : Supporting Solutions Specialists in consulting customers regarding best SAM service solution Frequently produces content for the service community internally and externally (Community, blogs, whitepapers, .

  • Execution of tasks as defined within customer project plan Ensure the execution of solution in accordance with SoftwareONE service and project methodologies Effective internal and external communication with all stakeholders Direct customer contact Working on customer site (as required) Participate in and contribute to Customer and SoftwareONE business review meetings Consistently demonstrating SoftwareONE’s core values, both externally and internally A Consultant has a focus area of 1)Delivery Management SAM or 2) Procurement.
  • 1) Asset Management Design and implementation of Software Lifecycle Management solutions in customer’s environments Drive consultative selling activities within a customer environment service upselling opportunities Assist in the development of global SLM service portfolio and strategy (as required) Leading SPOC for small, mid-size or large, simple and / or complex customer engagements Support and deliver on service customization for non-standardized service requirements Development functional service concepts Supporting SAM tool demonstrations and enablement for customer end users Providing training to key customer andinternal end users (toolset and delivery processes) Lead SLM Diagnostic workshops for mid large size customer, analysing customer processes and policies, benchmarking maturity, and presenting results to customers Inventory / entitlement data analysis, collection and QA Importing inventory / entitlement data to SAM tools and QA Inventory / entitlement data reconciliation, analysis and peer review of compliance reporting In SAM tool license configuration and QA providing recommendations to customers to help improve their compliance position or achieve savings (e.

    g. licence re-harvesting opportunities, cloud opportunities, software rationalization) 2) Procurement Perform software license purchase transactions for defined products / publishers Initiate and complete software license contract renewals for tier 2 Publishers Answer licensing questions, leveraging SoftwareONE’s internal expertise and network On-site license procurement related tasks Support Strategic Software License Sourcing Specialist for low item value software license spend (as required) Order transaction coordination and fulfilment on SoftwareONE side (function of inside sales) Analyze and advise large / complex customers on licensing contracts What we need to see from you 3 to 5 years relevant experience Required - Bachelor’s degree or equivalent experience (economy or IT) Experience in IT consulting or software sales experience is a plus Advanced knowledge of software and licensing contract terminology Experience in the area of services outsourcing (as customer and / or provider) Consultant Asset Management Technical skills required for an Associate and Snr Associate Good understanding of all SAM Tools in the market to be able to advise customers on bet fit (functionality Advanced Consulting skills Project Management experience Customer business process analysis and understanding Advanced business writing skills for customer deliverables Advanced report writing skills Strong Analytical skills Highly motivated and result oriented Strong communications skills Strong structural work methods, multitasking and time management skills Self-driven independent work ethics that drives internal and external accountability Solid problem solving and assertive consultative skills Solid presentation skills Ability to articulate and speak in a clear professional manner Proven research skills Ability to understand EULAs, Product Terms, and where to find specific product use rights information Coaching (training of team members on execution of tasks) Identification and allocation of correct skill requirements and effectively work cross Vertical Advanced understanding of Microsoft’s Software Platform such as Windows Servers, REQUIRED SKILLS Presales support - Articulating service value in the sales process / Up and cross sell capability Interview skills Technology basic skills regarding system platforms (MS & Oracle), client & server and midrange environment Re-uses existing knowledge management to accelerate solutions delivery Proficient in MS Office Products (Word, Excel, PowerPoint, Outlook) Advanced Excel and Power BI Skills Demonstrate leadership for consulting services across Delivery Functions (Advise, Delivery, Manage) Possess foundational working knowledge of general principles of IT Industry Standards (ITIL, Six Sigma, COBIT) Ability to build, maintain and manage successful relationships with key stakeholders, management and technical groups Additional languages will be an advantage Consultant Asset Management Windows Operation Systems, Database, Desktop / Server Management Understanding of IT environments / infrastructure.

    Good knowledge of cloud / hybrid environments and solutions Skills in business process analysis and optimization Strong consultative commercial acumen Advanced licensing and contracts knowledge for key publishers Advanced experience with SAM Tools Snow License Manager / Flexera / Service-Now SAM Pro / Aspera / Movere Consultant Procurement Working experience in the area of software license sourcing / software asset management Professional written and verbal communication skills Good relationship management skills Proactive, dynamic and who can work with a minimum of guidance Exact working attitude, affinity for numbers, Reliability TECHNICAL SKILLS General and utilization) Full understanding of SWO project management tools, processes, governance and advanced reporting at a CIO level Demonstrate good understanding of process design and workflow modulation Accreditations o Microsoft Specialist certifications Cloud Solution Provider (CSP) Program Microsoft Azure o SAM certifications CSAM o Tool publisher certifications Snow / Flexera / SAM Pro or Movere dependent on Managed or Professional Services role Consultant Procurement Certified in Purchasing Professional (CPP) or Charted in Procurment or Support (CIPS) Knowledge of IT software categories, license metrics, maintenance and support models and supply markets Copyright knowledge for software licensing Good understanding of and ability to correctly interpret EULAs Intermediate understanding of Software Asset Management knowledge and experience #LI-LL1 What you should really know about us.

    Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people.

    This is what makes SoftwareONE successful. Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day.

    Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.

    Patrick Winter, Founder. What we expect from our employees Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.

    SoftwareONE employees are energized, agile, and are laser-focused on delivering world-class Customer Satisfaction and results.

    Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.

    We are Humble, have a very high degree of Integrity, and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.

    SoftwareONE is an equal opportunity employer. With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees.

    We want every employee to have the greatest experience of their career. Job Function Cloud & Software Services

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