Manager, Software Engineering
Costa Rica, Heredia
hace 6 horas

Job Description :

Neustar engineering managers provide people leadership and manage the building, deployment, and operation of customer-facing services.

Managers are expected to supervise the engineers, oversee the teams’ processes and ensure customer commitments are met. Neustar seeks out creative leaders who are constantly improving the performance of both the team and the service.

Responsibilities :

  • People management - expectation setting, 1 : 1's, performance reviews, hiring, and mentoring
  • Clear and concise communication with upper management, your team, and other technology peers

    Manage stakeholder expectations (Customers, Product, Customer Support, Internal Infrastructure teams) with regard to your team's progress and risks

  • Build and manage plans that align with business goals, ensuring that commitments are met.
  • Resolve complex problems and remove obstacles for a team.
  • Identify and implement improvements in quality, delivery time, availability and resiliency
  • Responsible for end to end delivery and operation of a service.
  • Actively measure health and performance of the services you help build
  • Deliver value to our customers and do everything necessary to achieve this
  • Lead the development of Services or Products as part of an Agile (Scrum / Kanban) team and be responsible for delivery and quality
  • Drive best practices in automation : building (Gradle and Jenkins / Cloudbees), testing (JUnit, Cucumber), and deploying (Puppet, Terraform) services
  • Work on Web and Mobile User Interfaces and REST APIs that connect to SQL (Oracle) and NoSQL databases
  • Continuously learn new concepts and technologies and share them with your team and the greater Neustar community
  • Qualifications and Requirements

  • Postgraduate degree in STEM field
  • 6+ years experience developing enterprise software and services
  • 2+ years minimum experience in people management especially with respect to Development teams
  • Demonstrated experience managing a delivery team for a high-volume, scalable system
  • It is nice to have an understanding of networking or DNS concepts
  • Be able to speak your mind and make a case for your solution to a problem.
  • Rotational after-hours on-call support is required.

    Neustar does not accept unsolicited resumes from external firms or agencies. Neustar will not be responsible for placement fees associated with unsolicited resumes.


    Diversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure.

    Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected.

    Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage.

    The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us.

    EOE ofMinorities / Females / Vets / Disability

    Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-

    era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.

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