Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success.
Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!
Support the installation, optimization, integration, troubleshooting, backup, recovery, modifications, security, and upgrading of Operational support systems.
Work with configuration environments; build servers, virtual labs, and tools to accommodate multiple languages and architectures.
Work closely with the production release and operations teams to produce consistent, high quality, and packaged builds for deployment to our internal and external customers.
Deploy and support applications into a high availability environment.
Implement smooth transitions between product revisions and application deployments
Perform new hardware and Linux OS installations, patching and upgrades
Maintain operating systems and associated infrastructure software
Bachelor’s degree or equivalent work experience
At least 2 yrs of Leadership experience managing direct reports
Working knowledge of scheduling software and practices
Working knowledge of call center routing technologies and strategies
3C Logic routing and IVR software
Call center scheduling and forecasting
Snap values diversity, and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.