Local IS Support
Alajuela, Provincia de Alajuela, Costa Rica
hace 3 días
Job Description

Major Duties and Responsibilities

  • Execute Regular IS Basic Tasks to keep the systems up & running
  • Ensure adherence to Company policies and procedures
  • Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer service
  • Basic Branch Technical Support such PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementation
  • On call for after-hours IS issues
  • Asset Management such as purchasing, shipping, tracking and maintenance
  • Prepare and execute the annual tactical business plan for IS department
  • Provide technical assistance to clients
  • Server room maintenance and administration (including backups)
  • Windows automation
  • Asset management and inventory
  • Audio/visual equipment maintenance and troubleshooting
  • Telecom administration and maintenance
  • Helpdesk administration



  • Basic PC & network skills
  • Effective problem solving
  • Ability to handle multiple tasks/projects
  • Demonstrated customer service skills and proven interpersonal skills
  • Good communication skills
  • Inquisitive and exploratory mind-set
  • Fluent in English
  • Desired Technical Experience
  • Windows PC troubleshooting, maintenance, and deployment
  • Printers/copiers
  • Networking fundamentals (LAN/WAN)
  • Windows Server
  • Remote administration
  • Mobile devices (iOS/Android)


Additional Information

Expeditors offers excellent benefits

  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program


All your information will be kept confidential according to EEO guidelines.

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