Associate, Anti Money Laundering Compliance Santa Ana, Costa Rica
Are you looking to play a key role in helping tackle money laundering and other financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for better?
Join Western Union as an Associate, Anti-Money Laundering Compliance.
Motivated by our values : purpose driven, globally minded, and trustworthy & respectful
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
We’re a team of over 8,000 people serving 200 countries and territories. We believe when money moves, better things happen.
Better starts and ends with the customer
You will join the Know Your Customer (KYC) team, which is responsible for providing support on Anti Money Laundering (AML) compliance programs.
In this role, you will analyze how customers use our money transfer services. You’ll also be assisting with anti-money laundering compliance, by interviewing customers over the phone (by taking calls), by email, and / or by offline applications.
Furthermore, you will assist in interpreting how money transfer services can be improved to enhance our customer experiences and will assess the AML knowledge when managing transactions and make accurate decisions, communicating to consumers, Agents and / or Service Associates.
We need you to be self-motivated team player who is focused on giving the highest level of customer service, have strong analytical skills and very attentive to detail.
You must have great attitude and be able to adapt to a dynamic work environment. We require you to be fluent in English, both written and verbal (81% B2+).
We need you to have strong ability to multitask using internal database systems, capable of making independent decisions with a results-oriented approach, and adaptability to work both individually and within a team, and a willingness to work on weekends.
No gambling or gaming background. Fluent in French is a plus.
