IT Business Analyst III
World Fuel Services
SAN JOSE, COSTA RICA
hace 3 días

At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000- strong professional team.

Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.

Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

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Business Analyst III

The Sr. Business Analyst is the IT position with the knowledge and expertise of business unit processes. This person works with the business unit and IT personnel in the development and support of the company’s business processes and strategies.

This individual will be accountable for providing leadership and independent initiatives in facilitating information gathering, structured documentation and presentation of findings to all levels of management.

The Sr. Business Analyst will conduct analyses of functional business process and functional requirements and be instrumental in the development of business cases in support of process changes and / or IT projects.

The Sr. Business Analyst will collaborate and communicate with all levels of management within the context of their responsibilities.

Key Responsibilities :

  • Collaborate with Product Owner, Stakeholders and Delivery Team(s) to gather functional and non-functional requirements.
  • Serves as a senior subject matter expert associated with content, processes and procedures, defining detailed requirements, analyzing the business needs and validating solutions with the business.

  • Assist the Product Owner with creating user stories and acceptance criteria. Facilitate elaboration sessions with all relevant stakeholders to drive clarity on requirements.
  • Identifying, developing, and supporting business process change.
  • Be available to the Product Owner and the team and participate in all agile meetings such as sprint planning, stand-ups, elaboration / grooming sessions, demos, and retrospectives.
  • Actively participate in driving continuous improvement across the product and the team.
  • Work closely with delivery team to define and execute Test Strategy / Scripts.
  • Maintains focus on process analysis with an understanding of technical problems and solutions and the relationship to the business environment.
  • Work with Architects to transform requirements into solutions.
  • Develop an in-depth knowledge of how data is utilized in business systems.
  • Business process mapping and analysis.
  • Lead functional and technical gap analysis.
  • Lead solution demonstrations and workshops.
  • Develop test scenarios.
  • Manage projects as required.
  • Desired Experience :

  • At least 5 years of experience working as a business analyst in an agile delivery model
  • 5+ years of experience in applying a Software Development Life Cycle and / or in a functional lead role in projects or task teams
  • End to end business process design and analysis
  • Experience in analyzing data related to process issues
  • Prior experience acting as a Scrum Master / Iteration Lead is preferred
  • Ability to prioritize and multi-task in a fast paced, changing environment and be detail oriented.
  • Ability to set goals and meet deadlines
  • Excellent analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Demonstrate strong interpersonal, organizational and leadership skills.
  • Ability to understand complex technical concepts and present them in simple terms to nontechnical team members and clients
  • Self-motivated requiring little supervision
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