Retail Store Manager, San Jose
Dr Martens
San Jose
hace 16 horas


Lead store team by driving exceptional customer service, maximizing sales, managing store staff, and maintaining overall store performance, consistently.

You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region.

This is a brand new store at Valley Fair Mall in San Jose, CA! Act fast and apply today!


  • Leading, motivating, and developing the store teams to deliver exceptional customer service. Building on our retail standards and key performance indicators, growing sales, and brand loyal customers.
  • Exceeding sales / profitability budgets for the store. Maintaining controllable cost and meet company objectives by developing business strategies to increase store traffic and optimize profitability.
  • Responsible for all aspects of Human Resources within the store (i.e. recruit, hire, train, and retain the store team).
  • Meeting Store Audit expectations; achieve established Return on Sales (ROS) and payroll goals.
  • Proactively managing and handling all inventory control-related issues and ensure accurate inventory tracking.
  • Give input on product orders, buying trends, customer needs, and inventory levels. Review stock on a regular basis, to ensure floor levels.
  • Ensuring visual presentations are consistent and merchandising standards are achieved.
  • Identifying, recommending, and maintaining local advertising and / or store promotions within the scope set by the Brand Marketing team.
  • Creating schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately.
  • YOUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals INTEGRITY.

    PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.

    To join our team, you will also possess these qualities :

  • Bachelor’s Degree in related field or equivalent experience.
  • 3-5 years of retail management experience, preferably related to footwear and / or apparel.
  • Experience managing staff, setting schedules, assessing performance, and supporting professional development.
  • Thorough knowledge of retail merchandising and retail operations.
  • Proficient in MS Office Suite, retail / register systems, web-based programs, and computerized inventory systems.
  • Experience with MPOS a plus.
  • Ability to communicate effectively, both verbally and in writing.
  • Analytical ability to identify and evaluate problem areas and implement effective solutions.
  • Able to work evenings, weekends, and holidays; ability to lift and carry up to 50 pounds.
  • Connection with our Brand, The Stuff that Sets Us Apart, and our Fundamental Qualities.
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