Cloud Services Engineer - D365
First Factory
Heredia, Costa Rica
hace 1 día


First Factory is constantly growing and is looking for Cloud Services Engineer with experience working with Microsoft Dynamics 365.

In this role, you will wear two equally stylish hats : providing our clients with technology services through managed service offerings and supporting your fellow Logicians while assisting in key internal IT projects.

First Factory might be the place for you if :

You’re enthusiastic about software development and emerging technologies

You’re a voracious learner who is always looking to get better and improve your skills for career development and growth

You enjoy helping others succeed and helping them identify resources to grow

You’re flexible and can adapt to changing needs while still producing quality work

You’re highly collaborative in an environment that is more start-up than a big company

You demonstrate advanced English proficiency and excellent communication skills


Know CRM configuration, including entities, tables, columns, and views

  • Can configure Security Model changes
  • Have experience customizing CRM, including the use of plugins and forms
  • Understand the integration of Power Platform, Azure Logic Apps, Azure Functions, and Azure Services
  • Can make recommendations on how to streamline and automate processes
  • Can manage the ticketing system, provide reporting and other upgrades, and advise on suggested enhancements
  • Have 2-3 years’ experience configuring, customizing, and supporting production D365
  • Have 1-2 years’ experience integrating third-party applications with D365
  • Have a Bachelor’s degree or equivalent work experience
  • Have foundation-level experience with JavaScript, HTML5, and CSS3 preferred
  • Have experience with ITIL beneficial
  • First Factory is committed to the professional success of our partners and team members. Through devotion to quality craftsmanship, we strive to provide trusted software development solutions for our partners.

    We are looking for future colleagues who love software development; who want to learn, have fun, and work on interesting projects while continuing to grow their own professional careers.

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