Global Retail Pricing Analyst- Santa Ana, Costa Rica Would you like to explore innovative ways in which advanced data analytics tools can sustain business growth?
Are you ready to further your career aspirations in a customer-centric and global company? Join Western Union as Global Retail Pricing Analyst.
Motivated by our values : purpose driven, globally minded, and trustworthy & respectful We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Better starts and ends with the customer We will be looking for you to contribute to our online growth plans by providing insight into our clients' needs and market opportunities to enable smart pricing decisions for our suite of products.
You will be in charge of the launching, development and maintenance of pricing and fee processes, playing a critical role in the planning and forecasting activities.
You will use the price lever both strategically and tactically to support our business goals. You will adopt a customer-centric approach and advance it through your interactions with internal stakeholders across the business.
For this role, we require you to have an University Degree in Business Administration, Economics, Finance or similar others, combined with a solid proven experience (4+years) in customer insight areas such as segmentation, pricing, acquisition, retention and profiling, as well as Project Management experience or the ability to simultaneously juggling multiple projects.
Full excel technical knowledge is a must, as well as Power Point, SAP, Business Objects and Tableau / PowerBI; some other programming languages as SQL, Python and R would give you big advantage to succeed in this role.
As a strong team player, you will also display good interpersonal and leadership skills to partner with different stakeholders, managers, peers and colleagues across the globe.
You will need to feel comfortable with tracking metrics and show strong passion for the continuous improvement of a customer's journey.
Strong problem solving, prioritization and conflict resolution skills will help you succeed in this role. . Previous experience of lean and agile working methodologies is also desirable.
Join us, and let's move money for better Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.
It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.
If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.We're a company on the move, and we want our people to grow and develop.
You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer.
The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability.
With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.