Our client’s WW Global Tech Support organization is looking for high energy, customer- oriented individuals to support our Client channel partners and our Client’s own channel sales on our Client’s Partner Connect programs.
The Partner Support Center (PSC) Specialist will be the first point of contact for our Client channel partners on program inquiries, system and access issues, partner’s request to update partner’s information, and providing solutions.
The PSC specialist will communicate with the partner over the phone or by email. For outstanding issues, the PSC specialist will coordinate with the subject matter expert on cross functional teams to provide responses to our Client’s partners.
The successful candidate will be professional, friendly, and responsive to partner’s needs.
Required experience / skills :