Role Overview : Keep financial records organized and perform cash processing tasks. In charge of issue receipts, invoices, Cash Payment Application and Payments received from USA and Canada.
Manage and handling any special processes (Non-AR, Unidentified and Misdirected payments, Distributors, Osiris). Responsible of Sending and following up Missing remittances to customers and Collectors.
Manage Disputes. Offsets request. Responsible to request approvals for any special GL'S. The role requires creating, updating policies and SOP.
Maintain excellent service levels and handling business-required escalations. Managing systems (software) for updates or necessary improvements.
The role also requires of a strong analytical person, deadline driven, detail oriented, self-motivated, and able to multitask and complete multiple deliverables.
Responsibilities : (Please specify % amount against each responsibility) 80% - Manage the team requires (Payments applications, Offsets, save payment backups, daily payment assignments, Manual payments, request Missing remittances, Osiris payments) 10% - Follow ups, especial requests, payment remittance research, Applied & Unapplied reports, any processes improvements.
5% - Weekly Lockboxes review, Osiris reports, Power BI updates. 5% - Month End Duties (Applied & unapplied Reports, Missing remittance follow up, Offsets, Lockbox review, Osiris).