Duties and Qualifications
to prevent faults occurring.
Minimum Qualifications :
Education & Professional Work Experience
Years of Experience / Degree Level
For G5- 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education : Completion of the Secondary Education with post-secondary training / certificate in Telecommunication and Information Technology.
Certificates and / or Licenses : Telecommunication; Information Technology.
Relevant Job Experience :
Essential : Relevant experience in the ICT field.
Desirable : Hands-on experience with wireless and VoIP systems, electricity, generators, lightning protection and 3 years of experience in the ICT field will be an asset
For General Service jobs : Knowledge of English and / or UN working language of the duty station if not English. Fluent in English and Spanish Position Competencies Core Competencies :
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies :
Cross-Functional Competencies :
Planning and Organizing
See below for this postion's Operational Context
Organizational Setting and Work Relationships :
The Senior IT Assistant will work under the direct supervision of the ICT Associate and reports to the Admin Officer. S / he has working relationships with UNHCR staff members in the office and other offices within the country of assignment as well as with staff of UN agencies and other UNHCR partners within the area of responsibility (AOR) to exchange information and to provide assistance.
UNHCR in Costa Rica has three offices : 1) Country Office in San Jose, 2) Operations Office in San Jose and 3) Field Office in Upala.
The Senior IT Assistant will provide support to all offices. In addition, UNHCR works in close collaboration with the DGME (Direccion General de Migracion y Extrangeria) and occasional support from the Senior IT Assistant will be required there as well.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR s core values of professionalism, integrity and respect for diversity.