Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging team members to bring their best each day.
If you would love to team up with a talented group of individuals from diverse backgrounds and with diverse skillsets to empower the world, then we would love for you to join us.
Microsoft Consulting Services helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies.
We empower our customers on their digital journey by envisioning new possibilities and delivering solutions that create impactful business outcomes and a great customer experience.
Understanding Customer / Partner Technical Environment
Learns to Identify and evaluate industry trends (customer industry verticals, information technology IT industry).
Where the cost of change is accepted by the customer, shares this feedback with the project team and the broader account team to make the necessary adjustments using mechanisms such as updating the solution approach and projected costs in presales and change requests in delivery.
Architecture Design and Deployment
Builds and maintains an architecture description document, an architecture decisions log, and a requirements / constraints traceability matrix to ensure the rationale for the business solution's Architecture is known and understood.
Leads cost-based and technology-based discussions to explain the architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution.
Uses a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease of execution.
Works with customers to understand and demonstrate business value release of revenue, cost savings) that the business solution realizes.
Manages and resolves ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved.
Maintains the requirements / constraints traceability matrix to prove that solution components have a rationale / justification for inclusion in the Architecture of the business solution.
Drives development and execution of Test Plans to prove that each requirement / constraint has been implemented as expected by the customer.
Where there are defects, works in close collaboration with the Project Manager and Customer to redress or accept and document the status of the test results.
Builds and documents a realistically costed Solution Approach with traceability of requirements, constraints, decisions, and tradeoffs that balances risk, technical credibility, and technical innovation to meet customer need, predominantly based on existing solution offerings and / or reference architecture.
Jointly leads the implementation in close partnership with the Project Manager. Exercises oversight and governance and establishes quality practices and standards to realize the business solution.
Uses a cohesive build methodology with an agreed release schedule and timeline so the solution can be transitioned to live operations.
Ensures communication of and adherence to the pre-sales value proposition. Works with the Project Manager to highlight where assumptions have proven false.
Uses change requests to modify the solution / project approach when needed. As needed, collaborates with Subject Matter Experts to receive specialized advice that can help define the solution and project approach and increase the time to value for the customer.
Reports significant problems to Microsoft management and escalates when needed. Plans a way forward in complex and ambiguous situations with an innovative approach and durable design.
Delegates and uses specialist skills of others to drive technical alignment across internal / external teams. Coordinates disparate approaches into a single plan of action.
Defines risk mitigation activities that are foundational to the project plan. Defines risk contingency plans for invocation should the risk occur.
Participates and contributes to internal / external communities.
Stays up to date on Microsoft’s technologies, products, and services in order to communicate Microsoft's mission, strategy, and capabilities.
Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome.
Drives consensus where possible and leads decisions to resolve conflict when needed.
Steers the customer / partner conversations to the benefits of the solution rather than the features and functionalities.
Acts a mentor to junior colleagues to educate them on technical and non-technical concepts.
Required / Minimum Qualifications
Additional or Preferred Qualifications