At Lonza, we invest in great people. We encourage our employees to challenge themselves and we offer an environment that fosters creativity and success.
Headquartered in Basel, Switzerland, we operate production, R&D, and business sites around the world, including Europe, North America, and Asia.
Our vision :
We strive to be the leading supplier using science and technology to improve the quality of life.
Our mission :
We work with passion, using advanced technologies, to transform life science into new possibilities for our customers.
Do you want to help us as we shape the future of this great organization?
Job Description Summary
The HR Shared Service Professional provides transactional and administrative support services to the employees, managers and HR partners.
This role is responsible for follow up and completion of employee inquiries, review and escalation of service requests to NGA partners or Internal HR analytics team.
Compile and analyze payroll data and reports to ensure timely and accurate payroll processing. Thorough review and approval of Workday business processes as assigned.
This role will also facilitate Tier 0 or Tier 1 case resolution in transferring knowledge to these levels.
Primary Responsibilities :
Review Workday transactions submitted via the payroll exchange to North Gate Associates (fully outsourced payroll provider) to ensure accuracy in payroll processing.
Submit ticket requests via MyHRW.
Respond to internal SNOW ticket inquiries and ensure tickets are properly escalated
Manage and adjust personal time off (PTO) accruals. Perform historical corrections or adjustments in Kronos as needed.
Perform payroll audits and data analysis
Other related duties as assigned
Education / Experience
Bachelor's Degree or Equivalent with 5 years HR / Payroll experience
5 years of US Payroll experience is a must.
Experienced professional with knowledge of Payroll and Time attendance systems - Enterprise Time / Kronos, required.
Knowledge of Workday HRIS systems, a plus
Working experience with US and Canadian payroll for 3000+ employees
High intermediate English language mastery (oral and written)
Proficient using Excel (able to do VLLOOKUP, pivot tables, etc.)
Proficient using Microsoft Office tools (Word, Power Point, Excel, etc.)
Strong administration skills
The ability to work accurately, with attention to detail
Excellent interpersonal and customer-facing skills
Strong communication skills, both written and verbal
Flexible with a willingness to learn
Qualities & Attitude
Ability to deal with confidential matters, professionally
Ability to receive feedback and take action to achieve permanent improvement
Process improvement mindset
Team player who contributes to a positive work environment