This position can be based San José (Costa Rica) or (Bogotá) Colombia.
Scope : The region covered by this role is LATAM, inclusive of Costa Rica, Colombia, Brazil and Mexico.
At Amazon, we're working to be the most customer-centric company on earth. We’re growing fast and need exceptionally talented, bright, and driven people to join our team.
If you'd like to help us build the biggest, best and most reliable place to buy anything online, this is your chance to make history.
We’re looking for a dynamic, experienced, innovative leader to join our LATAM Human Resources department as a Senior Human Resources Manager (Sr.
HRM). This role is part of the Americas leadership team.
The Sr. HRM partners directly with the Customer Service Director and General Manager to enable strategic business outcomes for the LATAM region as part of the Amazon Customer Service worldwide organization.
This role also works informally with Site Leaders from other Amazon businesses in the region as part of the site-wide leadership structure.
This position reports to the Regional HR Manager, Americas Customer Service.
The Senior Regional HR Manager has four critical deliverables :
Work Hard. Have Fun. Make History.
The ideal candidate will be able to play both a hands-on and strategic role, providing Human Resources leadership and expertise in areas of Employee Relations, Coaching / Development, Compensation, Conflict Management, Organizational Development / Design, Employee Engagement and much more.
This person will be instrumental in initiating and driving HR programs and initiatives within the organization and will coach clients who lead small to large teams, developing innovative solutions to deliver results, and championing Amazon’s culture and values.
They will be able to partner closely with leaders to build customer obsessed teams and continuously help find, grow and retain the best talent available.
Amazon looks for individuals who can think strategically and create an inspiring vision as well as roll up their sleeves and dive deep into problems to bring forth practical applications.
We are seeking experienced Human Resources leaders who can diagnose problems as well as identify and drive appropriate solutions.
The role will require the ability to establish HR priorities and operating mechanisms to drive change along with the ability to interface effectively with leaders at all levels.
Excellent communication skills and data driven analytical thinking are required. The ideal candidate thrives in a fast paced and innovative environment where multiple priorities compete for limited resources.
Key Responsibilities :