Technical Program Manager - Product Support : Location : Costa Rica / US What is the primary need, technical challenge you will be responsible for?
We are looking for someone with a passion to jump in and make an immediate impact on our projects. You are a strong Project Manager who has deep experience in product support and operations, and work well with with cross functional global teams.
Why you will enjoy this new opportunity You are someone who loves leading and managing projects, solving problems and learning new things.
You will lead and drive New Product Introductions and Product Support Operations in alignment with the MAPBU Support requirements.
Your efforts will ensure a seamless experience for both external and internal customers.What does success look like? Your performance goals over the first 6-12 months+ You will be required to develop and improve existing processes and build working relationships across many functions (Support, IT, Product and Operations) to ensure infrastructure readiness for product support.
What type of work will you be doing? Your regular assignments, requirements, and skills (Tactical everyday job, talk to your project team about what they do on a daily basis, and strategic in alignment with product support) + You will spend your time working cross-functionally to define requirements, schedules, integration plans, prioritize competing projects, and proactively identify / address potential setbacks.
What is your skill set? + You are a strong communicator with both written and verbal communications+ You have a demonstrated ability to facilitate collaborative decision-making+ You have Experience with systems such as Salesforce, Jira, and Confluence+ You are comfortable and sensitive to the complexities of working with globally distributed teams+ You have 5 - 7 years of experience leading multi-function project management teams What is the leadership like for this role?
You will be part of the MAPBU Support Product Management team. This team focuses on New Product Introductions and business initiatives and closely collaborates with Product Management, Product Development, Finance, Sales, and Operations.
The MAPBU Support Product management team is known for how effectively it applies due diligence to products nearing market release via consistent and repeatable processes to ensure support readiness.
The team's diverse skill set and backgrounds are part of its strength complementing your skills and abilities. What are the benefits and perks of working at VMware?
We offer a competitive and comprehensive benefits package. You can view the complete benefits package by visiting Category : Business Strategy and Operations Subcategory : Project Management Experience : Manager and Professional Full Time / Part Time : Full Time Posted Date : 2021-06-17VMware Company Overview : At VMware, we believe that software has the power to unlock new opportunities for people and our planet.
We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe.
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