Business Simplification Process Mapping Program Analyst - C12 (R21014759)
Heredia, CR
hace 4 días
source : DirectEmployers Association

The Business Simplification Group (BSG) acts as a catalyst across businesses and functions driving the transformation of Citi into a simpler, customer-centric organization.

BSG is responsible for partnering with business lines and functions to establish the framework for and execute the Business Simplification Program, which includes developing enterprise-wide domain taxonomies, publishing standard playbooks and procedures, and creating process & design engineering models (process mapping and business architecture).

BSG also provides the businesses and functions with ongoing governance, program oversight, and metrics and reporting to ensure consistency, control, and accountability as it relates to the program.

As part of BSG, the Business Simplification reengineering team supports business process simplification efforts through current state process mapping.

The Business Simplification Initiative Execution Lead Analyst manages teams through executing current state process mapping and simplification efforts across businesses and functions.

This position will work alongside and in close partnership with the Business Simplification Transformation Execution teams and help to ensure effective execution of current state process mapping to support large transformation programs including identifying and managing interdependencies between programs and providing transparency to Citi stakeholders.

Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication / negotiation may be necessary.

  • Responsibilities : + Lead teams in the execution of process mapping and process simplification to increase operational efficiency, reduce process variation, and gaps in controls or customer experience;
  • increase growth & innovation.+ Prioritize and plan portfolio of meaningful initiatives across businesses, in collaboration with business and reengineering partners, and corporate support if / when applicable;
  • includes development of project funnel & individual project scoping.+ Interfaces with different lines of businesses and stakeholders at all levels.

  • Responsible for leading cross functional & business wide process mapping and business process simplification / reengineering initiatives.
  • Integrate process mapping and business process simplification / reengineering approach and methodology, as an enabler to the successful execution of the organization's business strategy.
  • Instill a continuous improvement mindset within and across all lines of business and corporate.+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Qualifications : + 3-5 years' experience in a related role with extensive experience in process reengineering and process mapping experience in Financial services industry is a plus along with a proven track record of successfully leading complex and transformative projects.

  • Broad and comprehensive knowledge and understanding of banking operations including regulatory requirements and reengineering.
  • People management skills. High level of discretion and judgment in the application of reengineering principles.+ Strong communication skills (written and verbal)+ Ability to rationalize and work through organizational change.

    Proven track record in terms of evaluating process performance across key metrics and envisioning ways to simplify / reengineer the process to create significant improvement across all key variables.

  • Consistently demonstrates clear and concise written and verbal communication+ Thorough project planning skills+ Bachelor's / University degree, Master's degree preferred+ Advanced English+ Preferred knowledge of IBM BlueworksThis job description provides a high-level review of the types of work performed.
  • Other job-related duties may be assigned as required. Job Family Group : Business Strategy, Management & Administration Job Family : Business Process Re-Engineering Time Type : Full time Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi (https : / / ) .

    View the "EEO is the Law (https : / / ) " poster. View the EEO is the Law Supplement (https : / / EEO Supplement Final JRF QA ) .

    View the EEO Policy Statement ( aa ) .View the Pay Transparency Posting (https : / / %20English ) Citi is an equal opportunity and affirmative action employer.

    Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.

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