Responsibilities : Responsibilities
B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience
Troubleshooting experience. Scoping issues (How to collect the necessary information?)
Diligent at proactive research.
Able to handle escalations with demanding customers at a technical and management level
Operating systems : Operating systems
Unix / Linux technical knowledge
Practical working ability with Linux / UNIX utilities, including editors and command shells.
Practical working ability with Windows utilities, including command line.
Knowledge of various OS related functionality including, but not limited to Backups.
Disaster recovery tools is a plus.