Technical Support Engineer
VMware, Inc
Heredia, Costa Rica
hace 17 días

Responsibilities : Responsibilities

Requirements

B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience

Troubleshooting experience. Scoping issues (How to collect the necessary information?)

Diligent at proactive research.

Able to handle escalations with demanding customers at a technical and management level

Operating systems : Operating systems

Operating systems

Unix / Linux technical knowledge

Practical working ability with Linux / UNIX utilities, including editors and command shells.

Practical working ability with Windows utilities, including command line.

Knowledge of various OS related functionality including, but not limited to Backups.

Disaster recovery tools is a plus.

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