Associate Digital Review Team Analyst
Western Union
Santa Ana, Alajuela, Costa Rica
hace 3 días
source : Fidanto

Associate Digital Review Team Analyst Santa Ana Costa RicaAre you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions Join Western Union as an Associate Digital Review Team Motivated by our values purpose driven globally minded and trustworthy amp respectfulWe rsquo re a FinTech that rsquo s using insight from customers and colleagues worldwide to improve financial services for families small businesses multinational corporations and non profit organizations We rsquo re a team of over 10 000 people spanning 200 countries and territories We believe when money moves better things happen Better requires process discipline and simplificationYou acute ll Analyze digital transactions from a real time queue offline or from inquiries received over the phone online inbound as well as perform outbound phone calls as needed and other tasks as assigned Also you acute ll review and analyze digital transactions activity to evaluate potential fraud following company policy resolve complex problems independently by finding coherent patters from incoherent data sets This role will ensure an excellent customer service experience on every case handled inbound or outbound direct contact with consumers as required to validate suspicious transactions and perform the work assigned and have in general a demeanor that follows the Western Union behaviors Here are some skills attributes and qualifications you will have Excellent spoken written and listening ability to communicate effectively in English B2 Demonstrated analytical and organizational skills Flexible mindset and open to new responsibilities Effectively able to manage tasks under increased level of pressure due to high volume peaks Proactive independent individual with the discipline to focus on the task at hand Customer centric mindset Experience with fraud monitoring and or payments background desired Online or banking experience desired Intermediate skills in Microsoft Excel desired Prior customer service experience would be considered an advantage Join us and let rsquo s move money for betterIt rsquo s an exciting time at Western Union We rsquo re growing as a business and we re shaping the financial services sector by driving quality convenience and customer service to new levels of excellence We rsquo re unleashing our potential If you rsquo re ready to do the same apply now We rsquo re a company on the move and we want our people to grow and develop You rsquo ll have plenty of opportunities to learn new skills and build a career as well as a great salary and benefits package Inclusion and diversity are fundamental to our culture and success Western Union is proud to be an Equal Opportunity Affirmative Action Employer The company will provide accommodation to applicants including those with disabilities during the recruitment process in accordance with applicable laws We are committed to equal employment opportunity regardless of race color religion sex including pregnancy or related medical conditions national origin veteran status sexual orientation gender identity age disability marital status or any other protected category

Inscribirse
Mi Correo Electrónico
Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
Continuar
Formulario de postulación