Technical Business Analyst
Experian
Heredia, Heredia, Costa Rica
hace 6 días

Experian IT Services is the centralized technology organization that globally supports all of Experian. Our organization is comprised of almost 2,000 employees across the globe supporting and improving our business-critical IT environment / ecosystem.

Experian Global Infrastructure Services drives growth through reusable technology providing quicker time to market for solutions, increased productivity, and a more secure environment. PRIMARY RESPONSIBILITIES :

  • Identifies business unit needs using various analysis techniques such as data flow modeling and workflow analysis.
  • Solicit information through interviews, workshops, and / or existing systems documentation or procedures.
  • Lead the effort to develop, collect and analyze metrics and continually improve processes owned by the business unit
  • Conduct preliminary research for project requests.
  • Defines project scope and objectives when applicable.
  • Act as a lead on key projects for the business unit, in the absence of a project manager.
  • Works directly with appropriate business unit personnel to understand project concept, objectives and approach.
  • Takes assigned business unit projects from original concept through final implementation, with minimal guidance
  • Develops effective reporting tools
  • Works with the technical architects to identify and plan efficient operational systems in support of core business functions and business processes to align with business goal
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems

    REQUIRED EXPERIENCE

  • Bachelor degree in Computer Science, Information Systems or other related field or equivalent work experience
  • Minimum 3 years of related experience required
  • Knowledge and understanding of computer software and applications
  • Programming knowledge (Javascript preferred), database design and development, data sources and data feeds used to populate reports

    NICE TO HAVE :

  • ServiceNow development knowlegde.
  • COMPETENCIES :

  • Excellent English Communication skills.
  • Curious and excited by new ideas
  • Fluent in the agile mindset
  • Energized by a fast-paced environment
  • Focused on the team
  • Able to understand and translate business needs into leading-edge technology
  • Community-focused, dependable and committed
  • Exceptionally detail-oriented

    Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner.

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