IT Automation Process Engineer
National Instruments
Lagunilla, CR, Austin; CR, TX, LagunillaUS, CR, Austin; CR, TX, US
hace 1 día


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  • POSITION OVERVIEW IT Automation Process Engineer

    We are looking to hire a skilledProcess Engineer to evaluate and design automation workflows to address our ITInfrastructure and Operations (I&O) challenges.

    As a Process Engineer, youwill be responsible for developing and implementing process strategies,managing process resources, optimizing current processes, and maintainingprocess documents.

    Ultimately, your job is to understand the I&O challengesthat we face today, familiarize yourself with the technologies associated withthose challenges, and design and document process workflows to address thosechallenges through automation.

    Process and SystemAnalysis and Solution Design :

  • Elicit and document requirements fromcustomers
  • Ensure new capabilities are aligned tobusiness priorities, best practices, policies, and standards
  • Definesystem, data, and process requirements based on new or changing customer requirements
  • Analyzeand map system and data capabilities to create options to satisfy requirementsor make trade-offs
  • Conductpreliminary analysis to develop initial options for new solutions or assessimpacts from changes
  • Partnerto define the solution architecture, components, processes, and data to satisfyrequirements
  • Support service owners and engineers to enableefficiency gains through automation
  • Stay up-to-date with industry best practices andtrends, emerging capabilities, and vendor roadmaps
  • Implement SystemSolutions :

  • Developprototypes and requirements to define the user experience for the system
  • Ensurecreation of initial data, system setups, configurations needed to supportsolution
  • Ensuredevelopment and execution of test designs and plans to validate solution
  • Partnerto deploy system changes ensuring cross-functional coverage, coordination, andacceptance
  • Ensurechange management to enable business readiness for uptake of new capabilities
  • System Support andMaintenance :

  • Developand deliver system setup and system training documentation to supporttransition to business including systemand process changes
  • Driveongoing system support activities (issue management, troubleshooting,resolution, etc..)
  • Own :

  • Definitionof requirements
  • Solutiondelivery and deployment approach
  • Creationand delivery of system setup and system training documentation
  • Systemsupport and proactive maintenance
  • Collaborative Partnership :

  • Preliminary recommendations for new solutions orsystem iterations
  • Solutiondesign and architecture for new capabilities
  • Systemdevelopment, quality, and deployment plans
  • Stakeholderson process change impacts
  • Primary Knowledge, Skills, andAbilities :

  • Broadinfrastructure (on-prem and cloud) awareness
  • Deepworking knowledge of I&O process engineering / design
  • Experiencetranslating processes into IT workflows
  • Strongtechnical aptitude for understanding system capabilities and data
  • Strongverbal and written communication skills
  • Strongstatistical analysis skills
  • Understandimpacts across systems, both upstream and downstream
  • Ability toassess customer needs and translate them into value-add solutions
  • Translatetechnical issues and limitations to customers and stakeholders
  • Createapproaches to validate solutions
  • Ableto handle change and ambiguity
  • Abilityto challenge the status quo to develop better solutions
  • Strongproblem solver and analytical thinker
  • Qualifications

    Position Requirements :

  • Extensive experience in processdesign
  • Excellent technical skills
  • Experience in analyzing a processsystem and design solutions to make improvements (efficiency, accuracy,quality, throughput, etc) from simple process changes to more complexmulti-step workflows
  • BS or higherpreferred MIS, CIS and other engineering degrees
  • 2 or more yearsof experience
  • Candidate must be located in Austin, Texas or San Jose, Costa Rica
  • NationalInstruments is an equal opportunity and affirmative action employer, committedto providing a work environment free of discrimination on the basis of sex,race, religion, color, national origin, ancestry, physical disability, mentaldisability, medical condition, genetic information, marital status, gender,gender identity, gender expression, age, sexual orientation, military status,veteran status, or any other basis protected by federal, state or local law.

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