Publications and Communications Coordinator (509609)
The California State University
San Jose
hace 3 días

Description : Job Summary

Job Summary

Reporting to the Director, Enrollment Management Technical Implementation and Communication (EMTIC), with a dotted line to the Associate Director of Communications in EMTIC, the Publications and Communications Coordinator is responsible for coordinating the development and production of communications through various media in support of enrollment management goals and student success initiatives.

The incumbent works collaboratively with departments within Enrollment Management to identify needs and create corresponding integrated communication campaigns including publications, web resources, MySJSU messages, emails and other communications.

This person will act as liaison with departments and units outside of enrollment management to create, collect and edit information for Enrollment Management publications, websites, and communications.

As a member of a team, this position will be responsible for the development and execution of both internal and external communication plans for Enrollment Management.

This position performs tasks related to the functional and technical aspects of the communication plan related to Enrollment Management departments and strategic partners in Student Affairs including the development and implementation of web, print, electronic, social media and CRM content.

Working independently and under minimal supervision, the position is responsible for maintaining a high level of knowledge regarding a communication system that attracts, recruits, enrolls, and graduates academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students.

As a representative for San Jose State University, this position maintains a high level of expertise in requirements, processes, and regulations to facilitate quality customer service and advising in supporting students’ decision to apply and attend SJSU.

The Enrollment Management Communications Coordinator will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling for prospective students, and information shared relative to Enrollment Management processes.

Key Responsibilities

  • Writes and edits print, web, social media and direct communication content for both internal and external audiences
  • Managing the life cycle of integrated communication plans and web projects from inception to implementation
  • Serve as a resource for editorial direction, design, production and distribution of all student affairs publications
  • Develop and manage an enrollment management communications assessment plan including survey instrument development and administration, and focus group coordination and administration
  • Knowledge, Skills & Abilities

  • Superior oral and written communication skills
  • Ability to reason logically; ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data.
  • Ability to compose and appropriately format correspondence and statistical data reports.
  • Working knowledge of technology and software applications such as : Adobe Creative Suite, word processing, spreadsheet, database management, customer relationship management and communication tools.
  • Ability to learn Student Information Systems (PeopleSoft and EAB Navigate, for example).

  • Ability to quickly and accurately modify communication plan in response to changing directives and enrollment environment.
  • Required Qualifications

  • A bachelor's degree and / or equivalent training
  • Four years of administrative work experience involving study, analysis, and / or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
  • Preferred Qualifications

  • Bachelor’s degree in mass communications, graphic design, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
  • Excellent written communication skills
  • Experience in web and print content development, including project planning, vendor management, and editorial oversight.
  • Experience handling multiple work priorities, organizing and planning work and projects
  • Experience indicating strong consultative and persuasive skills in presenting communication plan elements to clients and partners
  • Three years of experience working in marketing / communications
  • Compensation

    Classification : Administrative Analyst / Specialist Exempt II

    Anticipated Hiring Range : $5,642 / month - $6,000 / month

    CSU Salary Range : $4,693 / month - $8,489 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .

    Application Procedure

    Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :

  • Resume
  • Letter of Interest
  • All applicants must apply within the specified application period : February 3, 2022 through February 20, 2022. This position is open until filled;
  • however, applications received after screening has begun will be considered at the discretion of the university.

    University Personnel

    CSU Vaccination Policy

    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.

    Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment.

    The system wide policy can be found at and questions may be sent to .

    Additional Information

    Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

    Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

    The standard background check includes : criminal check, employment and education verification. Depending on the position, a motor vehicle and / or credit check may be required.

    All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting.

    SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


    All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Equal Employment Statement

    San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

    This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

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