VMware’s Command Center team is continuing to grow and scale! Come grow your career, skillset and future with VMware’s Cloud Services Operations organization! Our team is the focal point for the success of our enterprise SaaS service offerings across all of VMware.
We foster and grow relationships across different business units, and ensure continuity of VMware SaaS Services and operate 24 / 7 / 365 days a year.
This role offers an exciting opportunity to work across multiple technology domains and engage in the latest and greatest technology services being developed at a world class company
You have a passion for developing new, innovative technologies and operating them at scale as an SRE. You have experience working cross-functionally, across different business units, teams and technology stacks and differing service architectures.
You are able to make decisions on your feet, think quickly to deliver valuable and scalable services and automation to drive VMware to the next frontier!
Command Center is part of the wider Cloud Services Operations organization. We provide a reliable service with an enterprise-level SLA and strive for 100% customer support satisfaction.
We increase overall confidence in the services that are being delivered and ensure proper communication to VMware customers during any disruption of normal operations and timely service restoration.
We develop new innovative frameworks, services, integrations and platforms that enables our teams to operate seamlessly across the business.
Required Skills / Experience
Highly motivated, quality-conscious self-starter that requires little to no supervision
Strong communication skills with an ability to relay incident details expeditiously, concisely, and accurately
3-7 years of experience working with production networks, MPLS based networks, Data Center and diverse carriers (internet and MPLS) & vendor environments (Cisco, Brocade, Aruba, Palo Alto).
3-7 years of work experience on specific Cisco technologies such as : Catalyst 45XX, 65XX, 3XXX, Nexus 9K, 7K, 5K, 3K, 2K, ASR, FEX.
Experience in one of the following languages : Python, PowerShell, Shell scripting
Developing, maintaining, and supporting networks in NSX / NSX-T
Implementing networking and VXLAN technologies
Experience in troubleshooting firewalls, routers, switches, Wireless network devices and application issues within the network.
Identify and isolate issues with complex network scenarios involving the hardware and the interconnections used for both Data Center, LAN and WAN.
Perform network forensics and analyse critical performance network data.
Experience with Tools like SolarWinds, Thousand Eyes, Nagios, Jira, BigPanda, Panorama, Aruba Airwave system and debugging tools like Wireshark, tcpdump.
Strong knowledge and experience in L3 protocols and functionalities such as BGP (iBGP / eBGP), IGP (OSPF, EIGRP), PBR, VRF, Multicast, route redistribution.
Strong knowledge and experience in L2 protocols and technologies such as VPC, VPC+, MLAG, LACP, STP, TRILL, FABRICPATH, VCS, VSS
Good understanding of Cisco ISE, AAA, TACACS, RADIUS.
Participate in change control meetings, review changes, determine risks, modify as needed, implement, or assist in completing approved changes,
Rotational weekend coverage (still only working 5 days a week during weekend coverages)
Desired Skills / Experience
Experience with infrastructure configuration and / or workflows tools; i.e. Puppet, Ansible, SaltStack etc
Knowledge of any public cloud, AWS, Azure and GCP
Experience with Linux / Unix command line and command line tools
BS Degree in Computer Science, or a related field.
CCNA or CCNA Security or CCNA Data Center
Category : Engineering and Technology
Subcategory : Site Reliability
Experience : Manager and Professional
Full Time / Part Time : Full Time
Posted Date : 2021-05-24