Senior Technical Project Manager - Cisco UCCE Solutions - Remote
TTEC Digital is seeking a Senior Technical Project Manager to join our Cisco IX Systems Integrations team. This is a telecommuting opportunity for someone located in Costa Rica
Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.
Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!
What you’ll be doing :
As part of our Digital Technical practice, you will provide design, deployment, and delivery support of our Cisco UCCE Contact Center services and solutions in a client facing environment.
What you’ll be doing :
What skills you’ll need :
Genesys implementation experience is a plus
Who we are :
TTEC is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands.
We deliver outcome-based customer engagement solutions through , our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and , our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services.
Founded in 1982, our nearly 60,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.
Your role brings that principle to life.
COMPENSATION & BENEFITS
This position is eligible to participate in an annual incentive program. Actual compensation offer to a candidate may vary based upon geographic location, work experience, education and / or skill levels.
Benefits available to eligible employees include the following :
For more information about TTEC, visit ttecjobs or search #ExperienceTTEC throughout social media to engage in the global conversation
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
But don’t take our word for it check out some our women in leadership and diversity awards on TTECjobs.