Cash Application Specialist II
In , Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to provide their very best work.
Today, we provide a cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better outcomes.
The Cash Application Specialist is an integral member of the FinOps team at Smartsheet. General responsibilities include the daily processing of customer payments, cash applications, foreign currency conversion, cash reporting, and bank reconciliations.
Additionally, the Cash Application Specialist is responsible for resolving payment deductions and cash discrepancies requiring additional research.
These activities include working directly with Accounts Receivable Specialists and Customers to troubleshoot and resolve payment discrepancies.
You will report to the Manager of Cash Applications & Payments based in US.
You Will :
Collaborate internally and externally to resolve complex cash application discrepancies.
Work closely with Bank and AR Analyst to ensure accurate posting of unapplied cash
Collaborate cross-functionally to accelerate account reconciliation
Train Cash Application Specialist on standard cash functions
Assist with the development and maintenance of policy and procedure.
Ensure daily cash receipts are applied to customer accounts accurately and timely.
Process and post customer payments, including lockbox feeds, ACH, Wires, and Bank Deposits.
Research credit card chargebacks, stop payments, and customer refunds when applicable.
Perform foreign currency conversions.
Prepare journal entries and adjustments to Accounts Receivable.
Perform daily bank reconciliations to balance and close cash batches.
Report on Daily Cash Activities to the FinOps team and the Director of FinOps.
Assist with month-end closing tasks.
Perform special projects and other duties as assigned.
You Have :
Strong sense of ownership and accountability
Excellent business etiquette and verbal, written, and interpersonal skills.
3+ years of accounts receivable, cash applications, billing, or collections experience.
Strong organizational skills and attention to detail is a must
Ability to work independently, manage shifting priorities and handle tasks under pressure.
Strong time management skills.
Understanding of basic accounting principles.
Reporting Skills creating, monitoring and analysis
Prior NetSuite, Celigo, and Deduction Management software experience is preferred.
Associates / Bachelor’s degree preferred
Perks & Benefits :
Fully paid Health & Life insurance for full-time employees and family members
Monthly stipend to support your work and productivity
12 days paid Vacation + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity / Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks including a counseling membership and your own personal Smartsheet account
Teleworking options from any registered location in Costa Rica (role specific) 
