O2C Analyst
Pfizer Canada Inc.
Escazu, Costa Rica
hace 3 días

The GFS SSC - San Jose Credit-to-Cash Analyst role will be responsible for conducting key accounts receivable activities such managing and collecting delinquent accounts America s market, booking customer payments, clearing different accounting documents and / or creating Non Product Invoices for the markets in scope.

The objective of this role is to enable the San Jose GFS to meet their business objectives by providing quality accounts receivable portfolio analysis and overall business support for Site Leadership and market colleagues.

This colleague will be accountable for proactively identifying and communicating issues, determining impact, and proposing resolutions.

Additionally, this role will be critical in initiating process improvement recommendations and proactively addressing and resolving complaints from internal and external customers or vendors

ROLE RESPONSIBILITIES

  • Works of own initiative with guidance and support from Management and more senior colleagues
  • Works of own initiative with guidance and support from Management and more senior colleagues
  • Organizes own workload, prioritizes, and proactively follows up on outstanding items
  • Organizes own workload, prioritizes, and proactively follows up on outstanding items
  • Responsible for end to end issue resolution
  • Maintains and when possible exceeds metrics and goals
  • Maintains and when possible exceeds metrics and goals
  • Actively supports our GFS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls structures and help identifying process improvement opportunities
  • Takes initiative in identifying processes and initiatives that fits into our Digital Finance strategy
  • Effectively collaborates with stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units and countries
  • Has strong analytical and process management skills
  • Ensure the timely and proper execution of adequate internal controls.
  • Actively supports our GFS value proposition by keeping processes aligned with our delivery model and global standard, adherering to our internal controls structures and help identifying process improvement opportunities
  • Takes ownership on every audit request that involves his / her processes
  • Supports and co-leads select in-house processes, continuous improvement initiatives, and stakeholder collaborations
  • Responsible for keeping accurate and up-to-date Work Instructions, Job Aids and Desktop Procedures documentation
  • Demonstrates business acumen and be able to apply market specific knowledge in Business Partner and Customer interactions
  • Assist the management team and other colleagues as needed;
  • Effectively collaborates with stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units and countries
  • Works of own initiative with guidance and support from Management and more senior colleagues
  • Ensure the timely and proper execution of adequate internal controls, understanding our SOP and proposing updates when the documentations does not align with our day-to-day processes
  • Organizes own workload, prioritizes, and proactively follows up on outstanding items
  • Takes ownership on every audit request that involves his / her processes
  • Maintains and when possible exceeds metrics and goals
  • Responsible for keeping accurate and up-to-date Work Instructions, Job Aids and Desktop Procedures documentation
  • Actively supports our GFS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls structures and help identifying process improvement opportunities
  • Assist the management team and other colleagues as needed;
  • Effectively collaborates with stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units and countries
  • BASIC QUALIFICATIONS

  • Bachelor’s degree in Business, Accounting, or Finance related field
  • 1 to 3 years of relevant functional accounting or finance experience
  • Proficiency in PC skills (MS Excel, Word, PowerPoint) required
  • Good written and verbal English communication skills required
  • Strong interpersonal skills and ability to communicate with diverse groups and individuals
  • Ability to operate independently and remain focused through change or uncertainty
  • PREFERRED QUALIFICATIONS

  • Experience in a fast paced multinational company, in a Shared Services environment
  • Written and verbal Portuguese communication skills
  • Working knowledge of ERP systems (SAP & JD Edwards preferred)
  • Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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