Associate III - Lab Support
Heredia, Heredia, Costa Rica
hace 1 día

Role Proficiency :

Independently handle Semiconductor Lab Management effectively and guides other associates

Outcomes :

  • Proactively identify client requirements and implement based on policies and without any process violations
  • Involve in distributing tasks to the team
  • Provide suggestion on process or method that can be implemented based on user requirement
  • Ensure compliance in all lab audits (internal and external)
  • Enable lab Staging and Scrapping tasks
  • Perform high complexity board setup.
  • Perform high complexity SMD level rework
  • Perform first level debug for high complexity motherboard
  • Ensures efficient operation and utilization of lab equipment / Materials / Lab benches and Lab Floor space
  • Complete arrangement for repair and calibration of major equipment.
  • Enable lab Inventory handling.
  • Ensure compliance to 6S process.
  • Handle shipments (inbound and outbound) utilizing shipment management tools.
  • Mentor Associate Lab managers to effectively perform in their roles
  • Set FAST Goals and provide feedback to FAST goals of mentees
  • Measures of Outcomes :

  • Adherence to lab process and standards
  • Adherence to schedule and timelines
  • Adhere to SLAs
  • Reduction of reoccurrence of handling errors as per SLA
  • Defined productivity standards for lab process
  • Completion of all mandatory training requirements
  • Outputs Expected : Compliance :

    Compliance :

  • Support information governance activities and audit preparations.
  • Configure :

  • Setup basic lab set up and of host and network
  • Document :

  • Create documentation for own work as well as perform peer review of documentation of others' work
  • Inventory Management :

  • Lab asset tracking / Lab internal transfer monitoring and control
  • Prepare detailed reports on inventory operations
  • and adjustments

  • Perform periodic analysis to predict potential inventory problems
  • Prepare the material purchase list
  • Order new supplies avoiding inefficiencies or excessive surplus.
  • Manage knowledge :

  • Consume and contribute to lab related documents
  • share point and client universities.

    Status Reporting :

  • Status report of assigned tasks
  • Compliance to lab related reporting standards and process
  • Mentoring :

  • Mentor Associate II - Lab Management and Associate I - Lab Management on the team
  • Set FAST goals and provide feedback of FAST goals of mentees
  • Skill Examples :

  • Explain and communicate to the customers
  • Estimate time effort and resource requirements for task deliverables
  • Perform tasks in the customer or target lab environments
  • Work in a team environment
  • Good written and verbal communication abilities
  • Proactively ask for and offer help
  • Strong planning organizing and time management skills
  • Knowledge Examples :

  • Proficient in at least one Inventory management tool Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners Knowledge of stock accounting program Microsoft Excel PowerPoint.
  • Knowledgeable on customs clearance

    Additional Comments :

  • Be the single point of contact and manage the overall coordination for system build and deploy from three labs in Costa Rica, US (Oregon) and India (Bangalore).
  • Comply with the expected targets for each variant within the PC / chipset product line.?Keep an updated understanding of the current system availability in the lab, including quantities and status (which systems have what components connected, which ones require components, etc), and use it to reconcile quantities with all needed parties as required.
  • Keep an updated understanding of the current progress of the deployment per SKU and per site, and coordinate the weekly report to be sent to the respective stakeholders.
  • Define the priorities as per current demand of systems, as well as delivered quantities per system.?Communicate the priorities to the required stakeholders.
  • Define the needed actions across the build and deployment labs to comply with the targets and priorities, and monitor their compliance.
  • Keep control of shipments status, content and delivery.?Facilitate the HW Daily Synch up meeting and eliminate roadblocks to deploy progression.
  • Coordinate the tickets ordering across different sites for external hardware purchasing.?Coordinate the needed meetings with different stakeholders as needed to maintain the progress of the deliverables.
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