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Asa Senior Systems Support Engineer, you will work in a global environment andapply skills in application administration, deployment, and productionconfiguration.
You will own the responsibilities of administration for a numberof Enterprise Applications end to end, and for application monitoring andIncident management.
Understand thevarious business processes around the Enterprise Applications to deliver value.Be adaptive. Be productive quickly in a new and fast paced environment.
Learnnew processes and multiple technologies. Roll up your sleeves and do whatneeds to be done.
activeanalysis and monitoring. The team is responsible for identifying and findingroot cause for issues occurring across Enterprise Applications.
live application support.
Onekey ingredient to Akamai's success has been an exceptional level of customerservice and customization throughout a customer's life cycle -
initial contacts,pre-sales consultation, contracting and integration, upgrades, event support,and strategic consultation.
Also, Akamai is a successful business becauseit is an efficient business. Supporting Akamai's people in deliveringthis service and efficiency level requires a diverse array of enterpriseapplications.
The team responsible for these applications is a globallydistributed, with staff in Bangalore, India, Cambridge, MA and San Jose, CostaRica.
The team works on automating the workflows for various departmentsin the enterprise. By creating a common framework of enterprise applications,the team has a first order impact on Akamai's continued growth while savingmillions of dollars.
Required Education and Experience
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here.