Product Lifecycle Manager
San José, Costa Rica
hace 1 día


We are looking for a Product Manager to join our award-winning team! In this newly created role, as a member of our team you will be directly responsible for the success of a various dedicated Telecommunications products including SD-WAN, Security and Edge Intelligence.

Working with cross-functional teams, you will play a role in the development, go-to-market, implementation, selling, and life cycle management of SD-WAN, Security and Edge Intelligence services.

S / he will actively work with the Engineering, Marketing, Sales Engineers, IT and Operations teams to create and modify products to fulfill customer needs.

Additionally, they will also play a vital role in the development of the product vision, product roadmap, product strategy and product releases.


  • Serve as the primary product technical expert and evangelist for SD-WAN, Security and Edge Intelligence services.
  • Coordinate the collection, description, analysis and prioritization of requests for new product functionality.
  • Provide technical analysis of potential new partners.
  • Define and develop statements of work for vendors.
  • Develop hands-on, in-depth knowledge of technical analysis of competitive strengths and weaknesses
  • Work with the product leadership to develop product requirement specifications, conduct product discovery and research
  • Work with internal stakeholders and partner closely with cross-functional teams to be accountable for the success and impact of new products
  • Partner very closely with engineering teams on product design, development, and deployment
  • Serve as a Sales Engineering, Operations & Engineering and Service assurance primary contact
  • A natural curiosity to understand how a technology works and how it can help a business
  • Requirements

  • 3+ years of technical experience in a hands-on environment with telecom technologies such as Perimeter Based or Cloud Security, DDOS, SD-WAN, Cloud Computing or Edge Computing.
  • Knowledge of security and encryption fundamentals (SSL / TLS, MSSP, IPSec, SIEM, DDoS, IDPS).
  • Advanced understanding of voice / data / internet applications, communications technologies, and network design desired but not required
  • Strong analytical and problem-solving skills is mandatory
  • Ability to articulate complex technical topics clearly and concisely to both business and technical audiences in both written and verbal form
  • Ability to multi-task, prioritize and execute on assigned deliverables.
  • Work independently with little direct supervision.
  • Team player, with the confidence to guide other departments when necessary.
  • Exceptional command of and understanding of technical infrastructure, with the ability to pick up new solutions quickly.
  • Understanding of and embracing the principles of good "customer experience", whether internal or external
  • Additional Information

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