About this opportunity
One of our critical hires is for an Invisalign Protocol Language Coder / Programmer , who is responsible of interpreting customer’s written preferences, protocols and instructions and translate them into a code lines and algorithms.
The code is later embedded into Align proprietary Software to enable tasks automation.
A Coder / Programmer team works with interviewers to achieve the expected results for our customers. Propose ideas for procedures and process to promote customer satisfaction and overall systems improvement.
A coder / programmer should also understand orthodontic clinical concepts and collaborate with other functions such as quality, process engineering, continuous improvement and clinical.
Work and communicate directly with interviewers & customers to understand preferences and instructions in order to translate data into software code lines and coordinate training for users.
Finally, the coder / programmer provides feedback to product / services teams for improvements based on client experiences.
In this role, you will
In this role, you’ll need