The Regional Training Coordinator role is an advocate for continuous learning and development for the Global Work Authorization (GWA) team.
They play a pivotal role, as they will support introducing new hires to the Amazon culture and work hand in hand with associates, process leads and team managers within the GWA organization to drive talent and skill development, alongside performance and capability improvement.
In essence, this role will be responsible for facilitating learning and training for global GWA employees (Americas, EMEA, and APAC) and serve as a role model and mentor for them.
A successful Training Coordinator will build effective working relationships with stakeholders and all team members within the organization to establish a healthy learning culture.
3+ yrs of Knowledge Management / Process Training / Learning and Development Experience 2 years+ experience of working in a Shared Service Center, Human Resources or Corporate Organization Demonstrates expertise in learning content development Conversant in basic learning principles and methodologies, and their practical applications Basic leadership skills and coaching and mentoring experience Excellent verbal and written communication skills Strong command of Microsoft Office including Excel, SharePoint, Word and PowerPoint Ability to clearly communicate complex information and to effectively motivate small and large groups
Experience with facilitating 'virtual classroom' trainings for new / current employees via Chime In-depth knowledge & experience in performance evaluation and driving metrics Experience with basic instructional design and content design tools Experience in facilitating vILT and webinars Experience working with LMS and LRS tools.