Sr Disputes & Rebates Analyst
Brightstar Corp.
Heredia, Heredia, CRI
hace 1 día

The Shared Services Center provides accounting services to the Americas region for Brightstar. The supporting functions include Record to Report, Procure to Pay, Order to Cash, Reporting, Master Data Management, and Continuous Improvement.

The majority of these functions are enabled by Microsoft AX and Oracle Hyperion. The center also provides support for certain transactions using legacy systems.

The Order to Cash area is responsible for : managing credit control of receivables ledgers, helping subsidiaries continue to develop relationships with key customers, and processing accounts receivables, rebates, disputes, credit checks, and collections when no local presence is required.

In this role you will be responsible for researching and processing deductions / pre-deductions received through customer payments or visualized at vendor portals.

The role involves validating / invalidating, reconciling and disputing within the customer contracted windows to meet SSC metrics and standards.

This position is key to identify areas of opportunity within the OTC department and general business. It involves interacting with other departments and customers to coordinate appropriate solutions to deduction items and implement initiatives to prevent them.

Responsibilities :

  • Researching and following up with different business areas to provide back up and documentation to validate / invalidate disputes.
  • Reconciling and disputing Non-Product Return and Return deduction discrepancies as per customer dispute windows and meeting company metrics and quality standards.
  • Providing payback or write off instructions.
  • File keeping, reporting and storing of back up documents.
  • Following up on disputes and providing periodic updates for Supervisory reports.
  • Ad hoc projects and reports in AR
  • 3+ years B2B AR and deductions experience
  • Experienced in Accounting Reconciliations
  • Intermediate-Advanced Excel level
  • Very Organized, self-driven, detail oriented and able to multitask
  • 90% English level
  • Techinical degree in Business / Accounting or related field
  • JDE / Oracle / AX experience (preferable but not required)
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