FinOp Portal Invoicing Manager - AWS AR
Amazon
San Jose, CR
hace 3 días

GAR (Global Accts Rec) is looking for a proactive, customer and people centric Operations Leader to support the Third Party & Customer Portals management for monthly invoice uploads.

The ideal candidate will be responsible for overseeing the portal management efforts, ensuring that portals & their credentials are handled appropriately and communicate with clients as required to ensure the overall process is adhered to the standards laid out by Security & Legal teams.

This person is result-oriented, multitasker with strong communication skills.

Summary of Responsibilities

  • Be an expert in the collections & portal management processes
  • Work as a Single Threaded Leader for onboarding & managing the customer / third party portals
  • Work as a Single Threaded Leader for granting user level access to the AR analysts and other stakeholders on the portals
  • Should be able to evaluate and determine the portal access requests and action accordingly
  • Be an administrator / Master user and manage the rotation of the credentials as per the set Standards / Policies
  • Creation and implementation of strategies to increase safety of the customer data while using multiple third-party customer portals
  • Contribute to improvements in portal management projects by identifying any issues, proposing enhancements in tools and working on continuous improvement of collection protocol and process.
  • Communicate internally or externally to identify issues and propose solutions for long term sustainability of the portal management processes
  • Manage internal / external stakeholders while working on the monthly portal uploads
  • Assist in resolving escalated discrepancies to ensure timely and accurate resolution.
  • Work with the internal compliance and quality audit teams to ensure the set standards & procedures work as expected
  • Collaborating with the Global Finance Operations team and internal business partners.
  • Lead and Participate in operational excellence activities
  • Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación