Workforce Planning Specialist
DXC Technology Company
San Jose, San Jose , Costa Rica
hace 6 días

Job Description :

The Workforce Planning Specialist is responsible for performing staffing functions, assuring adequate staffing levels are maintained, and tracking and maintaining credentials and departmental data associated with staffing.

This position requires strong organizational and planning skills, decision making within the scope of the position’s responsibilities, and the use of discretion and good judgment.

Responsibilities

  • Work with the Department Manager to staff projects with appropriate resources promptly and accurately.
  • Proactively follow-up with Department Manager on open issues, as well as other relevant parties, in order to implement solutions in a timely fashion.
  • Understand capabilities (skill sets) and interests of resources and factor into staffing decisions.
  • Communicate with Management on staffing plans and staffing progress.
  • Monitor Utilization and group bandwidth by week.
  • Work with Project Managers to understand client engagement statements of work and funding that drive resource needs.
  • Work with manager to identify needs, facilitate staffing strategy addressing critical talent gaps or risks.
  • Facilitate communication to ensure that resources are staffed to projects efficiently.
  • Maintain and provide information about current projects and potential future projects.
  • Maintain and provide availability information for all resources.
  • Work with Recruiting to prioritize head count and processing of freelance needs.
  • Act as a representative for the region in company-wide resource management meetings and initiatives.
  • Requirements / Qualifications

  • 2+ years Experience as a Workforce Analyst, Workforce Planning Specialist, Resource Manager or any other relevant role in a consulting or agency environment with rapidly changing project needs
  • Bachelor's degree in Industrial Engineering, Business Administration, or any other related field.
  • Excellent verbal, interpersonal, and written communication skills
  • Excellent time management skills
  • Proven ability to work independently an in a team-oriented matrix environment
  • Advanced knowledge in Microsoft Excel, Excel Certification is highly desired.
  • Organized and able to handle multiple tasks in a fast-paced environment
  • Demonstrated task and relationship management skills
  • Results-oriented and an ability to manage multiple tasks simultaneously
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