Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.
In 2018, Eurofins generated 4.2 billion proforma turnover, from 800 laboratories across 47 countries and employs about 45.000 staff.
Eurofins Costa Rica possesses an experienced team, a new service model, a philosophy that will provide you with high quality, trustworthy as well as efficient IT infrastructure services for our internal customers worldwide and including but not limited to: Design, Administration and Operations of Datacenter Networking, Database, Automation, Virtualization, storage, etc.
Eurofins is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that ‘Our people are our assets’ and we ensure that all our staff are provided with great work environment, good benefits and challenging Global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees.
Within the team of IT infrastructure Operations, you will work in an international context in charge of the IT Operations of the servers for MS Active Directory, MS Exchange and Antivirus solution. The server infrastructure consists of 700 servers, most of them virtual servers with Microsoft Windows 2016, located in our remote sites or in our datacentres across the globe. These application are business critical to Eurofins and are operated 24/7 with processes based on ITIL.
You will work within an international level 2/3 support team as technical engineer. You will collaborate with other international teams (e.g., Network or Database) for the implementation of complex infrastructures in different sites with critical applications.
Essential Duties and Responsibilities:
You will be in charge of:
The operational team in Eurofins has several roles from level 1 to level 3 and you will be part of the level 2/3, participating in several activities, including:
Management or participation in projects:
Within the framework of the continuous improvement you will also participate in:
PERFORMANCE APPRAISAL CRITERIA:
Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.