Credit & Collections Representative
Thermo Fisher Scientific, Inc.
Costa Rica - Lagunilla
hace 24 días

Job Description

Position Summary : The Credit & Collections Representative plays an important role in our accounting department by ensuring the timely collections of payments from our customers.

This position is responsible for contacting customer for payments, process payments, and other various responsibilities as needed.

Key Responsibilities :

  • Contact customers by phone and email / letter for outstanding invoice payment;
  • Help update procedural manuals and train associates on departmental processes and procedures.
  • Electronic invoicing.
  • AR invoicing- processing credit cards.
  • Manage intercompany accounts, managing credit memos, resolve disputes and send notifications.
  • Running reports, invoicing report errors, under $500’s report, reauthorization report, post billing report.
  • Process credit cards, review credit cards on file, credit card declines
  • Portal billing.
  • Process credit and debit memos.
  • Minimum Requirements / Qualifications :

  • Academic / Educational Requirements : Minimum Technical degree ( Accounting , Finance or related field)
  • Previous experience in financial field and / or Customer Service : minimum 2 months
  • Basic Excel Knowledge
  • Ability to meet deadlines
  • Ability to prioritize while paying great attention to detail
  • Ability to work independently or in a team environment
  • Very good communication skills (speaking and writing)
  • Critical thinking, analytical and negotiating skills
  • Ability to multi-task and respond to change in a fast paced environment
  • SAP / Collections System experience preferred
  • Non-Negotiable Hiring Criteria :

  • Minimum Technical Degree in ( Accounting , Finance or related field)
  • Basic Excel knowledge
  • Previous experience in financial field and / or Customer Service : minimum 2 months
  • Computer System knowledge
  • English Level B2 (85%)
  • This position has not been approved for Relocation Assistance.

    Residence Card will be required in case you are not a Costa Rica citizen

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