Business Analyst II - EDA - Global Support & Enablement
America Free Zone Heredia, Heredia CR
hace 2 días

Business Summary :

The EDA department is VMware’s central source for managing data as a company asset.Key functions within EDA include MDM, BI, Advanced analytics, Data Sciences & Business Strategy & Operations.

This is a business facing department that reports into the CFO organization.However, it is a shared-services, business-consulting organization that acts as a liaison between business stakeholders and IT partners to drive and help the company to realize the vision for VMware data and information as an asset.

Business Strategy & Operations teams focus on the overall budget planning & spend, support business operations and work on enablement of new learnings across EDA business.

Responsibilities :

  • Engage with business stakeholders to understand business requirements & demonstrate ability to develop and prepare business analysis, plans & business requirement definitions
  • Identify the system integration failures, fix or raise to the appropriate stakeholders and ensure to solve the issue
  • Engage with business stakeholders to understand business requirements & demonstrate ability to develop and prepare business analysis, plans & business requirement definitions
  • Support the functional design and implementation of projects and create solutions to meet business objectives and resolve system / process issues
  • Responsible for business process understanding of data reporting and analytics
  • Manage relationships with multiple business teams, stakeholder & partners for new solution implementation & adoption
  • Establish SOP (Standard Operating Procedures) to maintain and improve data quality
  • Leverage business knowledge and expertise to drive business process improvements bring in the quality excellence tools
  • Extensive validation skills of the gathered data for veracity, consistency and completeness
  • Requirements :

  • 2- 3 years of industry experience in Data Management practices and methodologies
  • Strong experience in Data Segmentation, Enrichment and Quality
  • Attention to detail and strong personal organizational skills and able to work in fast paced, high volume environment
  • Proven ability to provide guidance and make decisions that require judgment and consideration of possible impacts
  • Should have exhibited accountability, ownership and decision-making capabilities
  • Self-directed and proactive approach to tackling problems and leveraging resources
  • Demonstrated process management, testing and document control skills
  • Experience on task prioritization, workload and escalation management
  • Strong verbal and writing skills, project and time management skills, ability to work in teams
  • Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment
  • Experience with identifying improvement opportunities, defining and implementing new processes
  • Good office software skills (e.g., Excel, Access, Visio, PPT), knowledge of relational, object & dimensional databases, and familiarity with statistical packages and analysis techniques
  • Should perform end to end RCA on issues and challenges that are reported by business system users and process owners
  • Exposure towards building playbooks, SOP’s, KPI’s will be an added advantage
  • Should have excellent knowledge on proactive data analysis in conjunction with business needs
  • Good understanding on all or any two of the domains (Customer, Contact, Product and / or Vendor)
  • Should have Excellent Communication skills, both verbal and written
  • Preferred Skills :

  • Tableau, BOBJ, Power BI, Qlik or any other reporting / analytics tool
  • MS Office Documentation, Excel, Presentation, PMP Tools
  • SQL & MS Access
  • Agile / Scrum certified
  • VMware Company Overview : VMware, we believe that software has the power to unlock new opportunities for people and our planet.

    We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe.

    At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community.

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