Senior QA Manager
Prodigious
Heredia, cr
hace 2 días

The QA Manager (QAM) is responsible for providing support to one or more QA teams in regards to resource allocation, process and technical aspects of testing activities.

The individual in this position must be a quality enthusiast, and risk management oriented. The QAM must be comfortable with all technology involved in the types of work performed by the teams and must also be fluent with Test Management and other testing tools.

The QAM will proactively work on skills development for QA resources.

Responsibilities :

  • Manage QA efforts for assigned project & perform testing execution tasks if needed
  • Create Test Plans and Test Cases to support testing execution
  • Assist upper management with QA resource allocation, LOE estimations & risk assessments
  • Provide technical support for QA Analysts, guiding process improvement initiatives and adherence to best practices
  • Provide periodic utilization / workload / defect tracking reports for supervised team
  • Identify training needs in the team and work with L&D to provide the required training
  • Implement Performance Improvement Plans and have frequent 1 : 1 meetings to prevent attrition and plan for resource rotation when necessary
  • Ensure content and structure of all testing artifacts is documented and maintained
  • Arrange device / hardware / software requirements for test setup
  • Follow up for prompt delivery of different milestones
  • Participate in the recruiting process and make hiring recommendations
  • Skills

  • Proven Leadership and management skills
  • Analytical and process-oriented
  • Capable of independently learning and working with new technologies
  • Strong understanding of front-end web technologies (e.g. HTML / CSS / JavaScript)
  • Strong understanding of back-end technologies (e.g. Java / .Net)
  • Strong understanding of mobile technologies (e.g. iOS / Android)
  • Proficiency in project and bug tracking tools (e.g. JIRA, Bugzilla, Quality Center)
  • Proficiency in test case management tools (e.g. Spira Test, Testlink)
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