Software Development Engineering, Analyst
Fiserv
Barreal de Heredia, Cartago
hace 2 días

Job Responsibilities

  • NET C# SQL Client Facing
  • Responsibilities and Duties :

  • Coding and customization work 30%, and 70% will be implementation work.
  • Lead client meetings for multiple projects
  • Review system issues and act suitably to fix the issue in a timely manner on each projects phase.
  • Install company software suite at Fiserv’s Hosted servers or On-Prem client servers.
  • Configure and Implement software changes to the system to assist in business custom requirements.
  • Analyze and compile system change needs as requested by customer.
  • Improve software to meet customer’s business needs and follow best practices, standards and documentation.
  • Inspect changes before customer performs user acceptance testing.
  • Handle customer User Acceptance, Outage Notification and Change Control procedures and documentation.
  • Coordinate with customer to resolve issues.
  • Handle customer request priorities.
  • Extend user support and training to customer and support users.
  • Configure changes and upgrade software systems.
  • Take client engagement through lifecycle.
  • Should provide training and mentorship to team members to make them better on the job
  • Review customer technical demands and instructions and assist internal team and customers to identify the best order for lifts, and the most efficient methods of maintaining and using delivered materials
  • Attend technical training to acquire more knowledge of technical procedures and applications, and other job demands
  • Required Qualifications :

  • High School diploma is a must, and would be preferred a Bachelor’s degree in Computer Engineering or related career.
  • 5 year of software development experience working with C#, ASP.NET, Java Script, jQuery; and .NET and SQL Server, IIS, web development
  • Strong knowledge of networks including VPN’s, VM servers, load-balancing, and terminal services is required.
  • Experience working directly with external customers
  • Advanced English Level, B2 (+85%)
  • Preferred Qualifications (plus) :

  • Proficiency with software development tools like the following Microsoft Visual Studio, Microsoft Visual Source Safe, Araxis Merge (or another text file comparison tool), Microsoft SQL Enterprise Manager and Query Analyzer, JIRA, Service Point.
  • Experience delivering high volume, mission critical web sites such as Online Banking.
  • Previous experience conducting training sessions in varied formats.
  • Familiar with Credit Union account processing systems
  • Previous work experience related to internet home banking applications is a plus.
  • Apply today, we will be happy to walk you thru the process to Fuel your Forward with us! We are an equal opportunity employer and value diversity at our company.

    We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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