LAPTC Procurement Specialist
Pfizer Canada Inc.
Escazu, Costa Rica
hace 4 días

The BP&O Procurement Transaction Centers (PTCs) provide P2P shared services in support of the overall P2P Process. The main processes included in the PTC's areas of responsibility are :

  • Purchase Requisitions review & approval process
  • Purchasing Vendor Maintenance review & approval process
  • MAPP 3rd Party Due Diligence review
  • In addition, the PTCs are responsible for support activities associated with the above P2P processes such as business user support, issue resolution & general customer service.

    PTCs also perform several other transactional activities in support of overall Global Procurement objectives. Pfizer’s PTCs support some markets in local language and some markets in English language.

    See Skills section of job description for language requirements in addition to English.

    The primary purpose of the position is the performance of P2P operations in support of BP&O PTC operational requirements.

    The core areas of responsibility for a PTC Specialist are :

  • Purchase Requisition review & Purchase Order placement
  • Purchasing Vendor Maintenance adds & changes
  • Issue management & resolution
  • Customer service & support
  • Other activities as assigned in support of PTC operations
  • The Costa Rica PTC Specialist is accountable for performing his / her assigned duties in compliance with the policies, procedures, processes & guideline in place.

    In addition, the PTC Specialist is accountable for performing all his / her assigned work in an efficient & effective manner while maintaining a high level of customer service.

    POSITION RESPONSIBILITIES

    General

  • Work in an P2P operations environment
  • Perform work in compliance processes & guidelines
  • Manage workday and complete work in an efficient & effective manner. Recognize & meet deadlines.
  • Use Procurement & Financial systems & tools to perform assigned work
  • Understand the key P2P roles & know the right person to contact to in performance of work
  • Work with all parties in a professional manner & act with a high standard of customer service
  • Understand corporate compliance requirements and implications to work
  • Maintain a high ethical standard to support the objectivity of the overall procurement process
  • Purchase Requisition review & Purchase Order placement

  • Perform work in accordance with existing process and / or guidelines
  • Review, understand, confirm and / or validate information included as part of a Purchase Requisition
  • Engage with the Requistioner, other Procurement resources, Finance or the supplier as necessary when reviewing a Purchase Requisition
  • Purchasing Vendor Maintenance adds & changes

  • Perform work in accordance with existing process and / or guidelines
  • Review, understand, confirm and / or validate information included as part of a vendor maintenance request
  • Engage with the Requestor, other Procurement resources, Finance or the supplier as necessary when reviewing a Vendor Maintenance request
  • Issue management & resolution and Customer service & support

  • Perform work in accordance with existing process and / or guidelines
  • Resolve quality or service issues efficiently & effectively; escalate & inform as necessary
  • Engage with the Requisitioner, Procurement resources, Finance or supplier as necessary when handling an issue
  • Understand the overall support model & know when to refer issues to the appropriate resource
  • Act with a high level of professionalism & customer service to help achieve a satisfactory outcome

    EDUCATION AND EXPERIENCE

    Enrolled on an associate Bachelor's degree preferred.

    1-2 years' experience in related roles such as Procurement, Share Service Center, Accounts Payable, Customer Service.

    TECHNICAL SKILLS REQUIREMENTS

    Fluent (Intermediate-advance) in English.

    End user computer skills including Microsoft Office & ERP Systems (Ariba and SAP preferred).

    Professional oral and written communications skills.

    Organization and time management skills.

    Attention to detail skills & ability to maintain attention to detail in a high volume operational work environment.

    Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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