Instructional Technologist
San Jose State University
San José
hace 5 días

Instructional Technologist

Location : San José

Categories : Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Job Summary

The Instructional Technologist supports San José State University’s commitment to increase online access to higher education for working adult learners, particularly focusing on providing students from historically underserved communities with opportunities to advance their education and obtain their degree in the E-Campus department.

The Instructional Technologist will support the effective use of current and emerging technologies to develop innovative and engaging e-learning environments as part of SJSU Online, a fully remote academic program that provides opportunity for students with some college credits to earn a bachelor's degree.

The Instructional Technologist will ensure that the University's learning management system is properly maintained, works to enhance the faculty’s pedagogical understanding of technology in e-learning environments, and serves as an advocate for institutionalizing e-learning within the culture and administration of the University.

The incumbent will work in close collaboration with faculty, SJSU Online Colleagues, and other campus units to support the tools used in the design and development of high quality online courses that reflect best practices.

Key Responsibilities

  • Maintain and administer the learning management system for SJSU Online courses
  • Maintain the technical components of the SJSU accessible syllabus solution
  • Develop and maintain accessible syllabus templates for SJSU Online courses
  • Coordinate and test updates and integrations for the learning management system, including accessibility tools and custom programming projects
  • Manage, review, and maintain instructional technologies to serve the educational and administrative community with resources in support of instruction
  • Ensure that eCampus web sites are fully functional, easy to navigate, usable, and accurate
  • Design, develop, and maintain dashboards to reflect technologies supported by eCampus
  • Translate application requirements into user-friendly systems and applications
  • Troubleshoot technical issues and develop solutions
  • Provide telephone and online (e.g., chat, email, web-conferencing) contact for administrative and educational support and solutions
  • Generate learning management system reports, accessibility reports, and analysis for the Director and other campus stakeholders
  • Coordinate with departments participating in SJSU Online to test, refine, and develop technology solutions. Support e-learning by designing, developing, and implementing tools and resources for students
  • Design and develop online instructional materials that support academic courses / programs grounded in sound educational theory and best practices in instructional design
  • Work with faculty to develop teaching and learning environments that emphasize active learning and incorporate appropriate instructional technologies
  • Knowledge, Skills & Abilities

  • Thorough knowledge in using learning management systems and other instructional technologies, as well as, knowledge of software administration
  • Ability to understand, analyze and diagnose faculty, staff, and student needs and translate these needs into instructional solutions
  • Proficiency in web and mobile technologies with programming knowledge of Application Programming Interface (API) and web development tools such as Java, HTML, XML, and .NET
  • Ability to enhance web-based courses with knowledge of best practices and e-learning principles
  • Thorough knowledge and demonstrable skills in applying a variety of software applications and web-based authoring and publishing systems : e.
  • g., Camtasia, Photoshop, HTML editors, WebEx, Microsoft Office, etc.

  • In-depth knowledge of systems analysis and development, applications programming, and database analysis
  • Ability to design and develop user-friendly interfaces that comply with accessibility as defined in Section 508
  • Working knowledge of managing vendor-supplied application maintenance and patch life cycles
  • Ability to facilitate quality control and ensure that the online materials and practices are successful by applying established CSU and Faculty Senate criteria to meet course learning outcomes
  • Knowledge of instructional process
  • Ability to understand, analyze and diagnose faculty, staff, and student needs and translate these needs into instructional solutions
  • Ability to enhance web-based courses with knowledge of best practices and e-learning principles
  • Skilled in developing and conducting faculty training workshops and materials
  • Ability to gather data, compile analytics, and generate reports
  • Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation
  • Ability to teach / instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses / programs
  • Strong consultative skills to assess user needs and provide appropriate support
  • Strong interpersonal and communication skills in terms to support e-learning and working with users to interpret needs and provide appropriate solutions
  • Required Qualifications

  • Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
  • Three years of experience supporting information systems and technology
  • Preferred Qualifications

  • Master’s Degree in a related field
  • Experience in educational technology, instructional design, distributed learning, or an equivalent discipline
  • Experience using and managing Learning Management Systems
  • Experience with technical information systems and programming
  • Experience and a working knowledge of common software application packages used in higher education teaching
  • Experience in course development and design
  • Experience in a team-based environment
  • Experience in giving presentations or teaching workshops in higher education
  • Compensation

    Classification : Information Technology Consultant - Career

    Anticipated Hiring Range : $5,600 / month - $5,836 / month

    CSU Hiring Range : $4,372 / month - $10,792 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

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