Business Operations Senior Analyst, Telco and Edge Cloud Business Unit
VMware
Heredia, Costa Rica
hace 2 días

Job Description

VMware accelerates digital transformation through a software-defined approach to business, IT and Communication Service Providers.

VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era.

Communication Service Providers ( Telco / Cable Companies’) are adopting virtualization and cloud technologies to transform the delivery of core network services and become providers of rich 5G and IoT services.

With a proven track record in virtualization and cloud technologies and services in the Enterprise sector, VMware is ideally placed to be a leading vendor in Telco Cloud solutions for digital transformation and already commands a leading market share in this market segment.

The Telco and Edge Cloud (TEC) Business Unit at VMware develops platforms and solutions for Telco’s wide area network environments from core to edge.

As a Senior Analyst in Business Operations in the Telco and Edge Cloud (TEC) Business Unit, you will be responsible for evolving our telco tools and ensure accurate reporting of our booking and pipeline data in support of driving our business to the next level.

You can expect to work with various orgs within our BU, Finance and Telco Sales. The breadth of exposure will enable you to learn many facets of our business and contribute to helping achieve our business goals.

The ideal candidate will be someone who has spent time in a business operations or data analytics role.

Responsibilities include, but are not limited to

  • Ensure an accurate single source of truth of TEC bookings and pipeline
  • Creating visualizations and reports in Tableau and SFDC
  • Evolve system logic to track TEC bookings and pipeline to allow us to report results in line with our product roadmap
  • Maintain and enhance the Telco Flag in SAP that identifies Telco bookings within SAP
  • Troubleshoot data issues and adapt process accordingly
  • Collaborate with our stakeholders within TEC, Finance and Telco Sales
  • Process optimization to reduce cycle time and improve accuracy
  • Qualifications

  • Over 7 years of experience with data or operations.
  • Proven experience of streamlining and optimizing process. LSS certification is a plus
  • Advanced experience with Tableau, Salesforce, and SAP
  • Strong analytical and excel skills, VBA and / or SQL knowledge is a plus
  • Clear, articulate verbal and written communication skills
  • Ability to visualize our booking and pipeline data for sales and executive consumption
  • Self-starter, accountable and strong attention to detail
  • Highly organized, collaborative, multi-tasker
  • Ability to work well across various BUs and functional areas within VMware
  • Costa Rica

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